Caliber - San Jose - Airport

4.8 (3,140reviews)
95%
1539 Terminal Avenue,  San Jose,  CA  95112

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,140)

My Experience

My advisor Al was so helpful and the lady at the front desk was so polite and welcoming. Would definitely recommend shop to my family and friends.

Likely to Recommend

Al will be my new mechanic I’ll go to if I have any problems in the future.

Repair Quality

Looks new

Customer Service

Amazing

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Totally satisfied. They were all wonderful and fast! Thank you.

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Repair Quality

Customer Service

My service advisor, Al, was great—very informative and helpful throughout the entire process. He walked me through each step and was able to get my car back to me within just four days. His team was excellent as well. The young woman at the front desk was also wonderful. She carefully went over all of the paperwork with me, explained everything I was signing, and was extremely patient throughout the process. Overall, I had a great experience. Would definitely come back (I’m going to try not to, in a good way lol)

Likely to Recommend

After how well Caliber took care of me, I’ll recommend them to all my friends and family. They truly delivered.

Repair Quality

Caliber did an exceptional job, and I genuinely appreciated the care they put into their work. It felt like they were really looking out for me, not just completing a task.

Customer Service

Caliber’s customer service is great, and I truly appreciate how they handled everything. They made me feel supported from start to finish.

Returned Clean

My Experience

They provided Uber to go back to my home after I dropped my car for the repair. And they picked me up at my house to pick up my car after the repair was done. I never had this kind of special treatment at other repair shops. I appreciate their extra service. Plus, they explained the details of the necessary repair so that even I can understand it without any knowledge of car repairs. I really appreciate their services and speedy work. My car was done one day before the estimated date. Please don’t post my comment at the website. Thank you

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My Experience

I had a very positive experience with this body shop. I originally had a few paint patch areas that needed attention, but Al went above and beyond and had the entire right side of my vehicle repainted. The quality of the work looks very good, and my new bumper also looks great. Al helped me so much throughout the process. He took the time to show me the paint facility and explain the prep process, which gave me confidence that the repair was done properly. Veronica at the front office was also very fast, efficient, nice, and pleasant to work with. Overall, I am very satisfied with the professionalism, transparency, efficiency, and final result. I truly appreciate how well Al, Veronica, and the team took care of me and my vehicle.

My Experience

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My Experience

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Great customer service. They were very helpful and got my car done same day which was very convenient.

Customer Service

Great customer service.

Returned Clean

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Customer Service

Caliber Collision and specifically Al went above and beyond to make this a good experience. I would recommend them to anyone needing work done to their car.

My Experience

My Experience

Our Service Advisor (Ariadna Rojas) did a great job of keeping us informed every step of the way. She was pleasant and very competent.

My Experience

Likely to Recommend

Repair Quality

Fully satisfied with the repair of my Toyota Tacoma truck done by caliber collision..

Customer Service

Fully satisfied with the repair of my Toyota Tacoma truck done by caliber collision..

Returned Clean