Caliber - San Jose - Airport
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you to everyone who worked on my car at Caliber Collision! The work was done so fast and they worked with my insurance very well. Ari made the whole process very easy and was so friendly and helpful, she was great to work with and definitely would recommend her to anyone needing help with their car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and very well done
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I have used them before and they have always done an amazing job on my car.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were pleasant and easy to work with. They were also very efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked brand new right after the repair. I was very pleased and impressed by the work that Calliber Collision did. They also finished the repair earlier than expected.
Customer Service - 5.0/5.0 -
Everything was well taken care of and I appreciated that there was always a phone call to follow up or confirm.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It's never great to get in an accident and need repairs to your car, but the service at Caliber Collision turned an unfortunate experience into a nice service. We dropped off our car, Caliber had someone from Enterprise Rental pick us up, they kept us informed whilst they worked on the car and let us drop our rental car back with them as they gave us our car back. The work was great - the car is perfect again!
Repair Quality - 5.0/5.0 -
Absolutely fantastic team. This is the second time we brought our car to Caliber Collision and they were even better than the first time (which was great). From intake of the car, to helping us get a rental car and returning the car for us afterwards, to keeping us updated along the way and finishing the car earlier than we expected. Finally, it was a really good job - the car looks perfect again. Thank you Caliber Collision team.
Customer Service - 5.0/5.0 -
Everyone we met at Caliber Collision were friendly, professional and made us feel like our car, and we, were important to them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
To no one
Repair Quality - 0.5/5.0 -
Never coming back
Customer Service - 0.5/5.0 -
Never coming back here
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The repair duration extended to 35 days for a relatively limited scope of work. During this entire period, I incurred significant out-of-pocket rental expenses. Additionally, I had to return to the facility due to the missing front license plate bracket, and the used bumper also has visible surface damage upon delivery. Although I appreciate the $100 goodwill credit, it does not reasonably reflect the financial impact and inconvenience caused by the extended timeline and post-delivery issues.
Customer Service - 4.0/5.0 -
I have to call the shop to follow up again and again.
My Experience - 5.0/5.0 -
Thank you to everyone on the team, you guys did a great job, and I look forward to seeing you all in a few days!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Ari, the adjuster, the front desk staff, and the entire team provided one of the most exceptional insurance experiences I have ever had in my life. From the very first interaction, I felt genuinely welcomed and well taken care of. The front desk staff was warm, courteous, and highly organized, making the entire check-in process smooth and efficient. Their professionalism immediately set the tone for what turned out to be an outstanding experience. Ari went above and beyond in every possible way. She was not only knowledgeable and professional, but also incredibly patient, thorough, and compassionate. She took the time to clearly explain every detail of the process, carefully answered all of my questions, and ensured I fully understood what to expect at each step. I never felt rushed or overlooked — instead, I felt supported, respected, and valued throughout the entire process. Her transparency and integrity gave me a strong sense of trust and confidence. What truly stood out was the team’s communication and coordination. Everyone worked seamlessly together to ensure everything was handled efficiently and accurately. They kept me informed with timely updates and demonstrated a level of attentiveness that is rare to find. Insurance matters can often be stressful, but Ari and her team turned what could have been a frustrating situation into a smooth, reassuring, and even positive experience. I am sincerely grateful for their dedication, professionalism, and commitment to excellence. It is clear that they genuinely care about their clients and take pride in delivering exceptional service. I highly recommend Ari and her team to anyone seeking not just reliable insurance support, but a truly outstanding customer experience.