Caliber - San Marcos TX
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Well mannerd and kind and I was contacted threw every step and over all great service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very happy with my experience and the results! Roni and the desk staff were very personable and helpful...I felt that the service and my experience went above and beyond my expectations!
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Roni was incredibly helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
There are so many aspects of the excellent service we received from Caliber Collision San Marcos! From our initial meeting to the return of our keys, our experience was nothing but the best and top notch👌
Likely to Recommend - 5.0/5.0 -
My experience from beginning to end was awesome!
Repair Quality - 5.0/5.0 -
My car looks like Cinderella's fairy godmother waved her magic wand over it! It looks beautiful, like brand new!
Customer Service - 5.0/5.0 -
I greatly appreciate the daily updates from Ms. Roni. She genuinely cares about keeping her customers informed in detail on work progress. She"s so awesome!
Likely to Recommend - 5.0/5.0 -
they did a great job. I would trust them again to fix any future issues I may have
Repair Quality - 5.0/5.0 -
They were great. David did a great job keeping me updated. He answered all my questions and kept me informed with everything that was occuring. They made the process be very easy for me, who had never dealt with anything like this before.
Customer Service - 5.0/5.0 -
David did a great job at keeping me uldared with every step of the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The work has not been completed. Still waiting on a large plastic shield that goes below the engine. The work done so far looks good.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was excellent.
Likely to Recommend - 5.0/5.0 -
As I previously indicated within this survey This team is "top shelf"!
Repair Quality - 5.0/5.0 -
Both New Braunfels and San Marcos office provided "stellar" customer service. Very attentive to detail of work. Quality of of work from technicians was superb. Both David (San Marcos) and the GM (New Braunfels) have a great team. Made me feel as if I was their only customer. Thank you !!!!!! Mark Karns
Customer Service - 4.5/5.0 -
The inside Caliber service technicians (both locations) I give a "10" rating. The outside glass vendor (San Marcos) "8-9 " rating due to replacing the glass "twice". i.e. unacceptable workmanship
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Team was very communicative and respectful of my time and my car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Ronnie was friendly and kept me informed the whole time. The process was very easy. The receptionist was really nice too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job all around, thanks also for the wash and vacuum! Everything looks great 👍🏼
Likely to Recommend - 5.0/5.0 -
Completely satisfied
Repair Quality - 5.0/5.0 -
Car has been completely restored and was returned cleaner than I left it- great service, great job!
Customer Service - 5.0/5.0 -
Ronnie did an excellent job helping me and everyone I spoke to was very helpful