Caliber - New Braunfels
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great work and great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer Service from Josh couldn't have been better. He kept us informed of the repair progress by texts.
My Experience - 0.0/5.0 -
Just waiting to get exhaust covers fixed/replaced and then all will be good.
My Experience - 5.0/5.0 -
Josh is awesome
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
My cat is not right
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed on time. Staff very friendly and helpful.
Customer Service - 5.0/5.0 -
Trace and Larry
My Experience - 5.0/5.0 -
Everyone ( INCLUDING JOSH) were incredibly helpful and communicative through out the whole process. 10/10 would work with yall again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated the updates regarding my repair. Everyone was friendly and extremely helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Courteous
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
None
Repair Quality - 4.5/5.0 -
So far... So good!
Customer Service - 4.0/5.0 -
It was Ok !
Returned Clean
My Experience - 5.0/5.0 -
Communication was transparent and timely. I do not have a large knowledge of car repair and this was quite honestly the first time I felt things were explained in a way I could grasp as well as trust. They collaborated well with my insurance company as well as where I rented my car and made the process stress free. Thank you to both Larry’s that I was in contact with!! They were both extremely personable and I would be more than happy to have my car serviced here again when needed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a wonderful experience with Caliber Collision after my Lincoln Nautilus was involved in a collision. From start to finish, they made what could have been a very stressful process feel incredibly easy. The communication was outstanding. Everyone I interacted with was extremely friendly, professional, and genuinely helpful. They kept me informed throughout the entire repair process and made sure I always knew what was happening with my vehicle. That level of communication meant so much, especially when you’re already dealing with the stress of an accident and navigating the insurance process. Most importantly, they did an excellent job repairing my Nautilus. When I got my vehicle back, I was extremely happy with the quality of the work. I truly appreciate how easy Caliber Collision made the entire experience. After going through an accident, having a repair shop you can trust and rely on makes all the difference. I would absolutely recommend Caliber Collision to anyone who needs collision repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication. My truck looks like new.
My Experience - 0.0/5.0 -
Nameplates SE and HEV replaced with silver color instead of black. Does not match black CAMRY and black Toyota emblem on trunk. Small paint imperfection. Joshua Olsen/Estimator or anyone there did not go over what repairs were done. I saw Joshua as he was dropping off the car and he went inside as he looked at me walking towards the entrance. Larry had me sign some paperwork and he handed me the key and some paperwork. My wife and I agree that switching the color of the nameplates without notifying us and the paint imperfection is not acceptable. I will notify USAA on September 8 after the Labor Day weekend.