Caliber - San Marcos TX
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
An outstanding customer service experience. Roni was always in contact each step of the way. The repair was fast and the vehicle looks great. I will tell anyone that this location is awesome.
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0 -
Outstanding service
My Experience - 5.0/5.0 -
So far it looks like they did a really good job on my car. They replace all damaged parts, tested the rest, painted them and even gave me a complimentary wash. I was not expecting them to wash my car for me, and I am VERY thankful for the gesture. Definitely recommend this shop!
Likely to Recommend - 2.5/5.0 -
Based on my communication with the manager I would not recommend or return to this location.
Repair Quality - 5.0/5.0 -
While I had a wonderful experience working with the entire team at this location, I can not say the same for the manager.
Customer Service - 2.5/5.0 -
David was very attentive, helpful, polite and always maintained good communication about my vehicle. I would love to work with him again!! 10 stars for David! I really would like to say my review is in no way based on Davids service it is about the general manager at this location that made my experience disappointing.
Returned Clean
My Experience - 5.0/5.0 -
Great customer service by David !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair!
Customer Service - 5.0/5.0 -
Kind and informative
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Prompt, courteous professional and accommodating.
Customer Service - 4.5/5.0 -
Prompt, courteous professional and accommodating.
Returned Clean
My Experience - 5.0/5.0 -
Ronnie was amazing. She gave me a quick and accurate estimate, and kept me updated consistently. I never had to inquire about my car because I was updated before I could think about it! The results were amazing and immaculate! Thanks so much for your dedication and precision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always kept me updated without me having to inquire.
My Experience - 5.0/5.0 -
great customer service and my car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team in San Marcos puts you at ease right away, their empathy was refreshing. After an accident you don’t want the people repairing your car as frazzled as you. Professional, courteous and efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Competent Staff
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was contacted often with the status of my car. Everyone was very friendly and my car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Process to get my car fixed was so easy and Roni was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was fantastic and very professional
Customer Service - 5.0/5.0 -
They went above and beyond. Filled in paint on a rock chip that was unrelated to the accident. As well as replaced a pin stripe on the opposite side of the car that was missing from a previous accident repair at another shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop to my family and friends. Their communication/ customer service was excellent , repair time was quick, and my repairs looked wonderful. :)
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm extremely satisfied with the repairs, very professional and they made it an easy process!
My Experience - 5.0/5.0 -
Had great communication about the status of my car. Got the job done in great timing. Did a great job on the fix
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, great timing. Also did a great job on the repair
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
My Experience - 5.0/5.0 -
Looks just like new. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job