Caliber - Santa Barbara - Edison Ave

4.8 (1,081reviews)
99%
336 Edison Ave,  Santa Barbara,  CA  93103

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,081)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional service quality, with repairs frequently described as flawless, professional, and restoring vehicles to like-new condition. The team is widely commended for outstanding communication, including proactive text and call updates throughout the repair process. Timeliness is a recurring highlight, with many vehicles completed ahead of schedule. Customers appreciate the seamless coordination with insurance providers and rental car services, reducing stress significantly. A few customers noted areas for improvement, including occasional lapses in communication mid-repair, minor installation issues with new parts, and concerns about billing accuracy — all shared directly in their feedback.
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"... took away so much stress, worry, and time on my end. Excellent service from start to finish — highly recommend!" Read more
"Excellent. Staff, my vehicle, the premises, everything was fabulous and easy and efficient. 100% satisfied."
"I was absolutely stunned when I saw my car again. It was as If nothing ever happened."
"... communication and professionalism was nothing but top notch. My car looked as good as new" Read more
"The customer service is the absolute best. The repair is perfect. Im not exaggerating! Second time Ive used them. I HIGHLY recommend them. ..." Read more
"Yes! My car was ready even sooner than I expected. I had to pick it up late because of work, and when ..." Read more
"Excellent work and communication. The job was completed ahead of schedule. Thank you."
"It was ready a day before promised."
"You guys worked super fast!! I didnt expect it to be done that quick!!"
"It was finished two days ahead of time."
"... 24 hours, I had already received a phone update. The communication was amazing and the work was done quickly." Read more
"... accommodating. The repair process was quick and seamless, and they kept me well-informed every step of the way. I especially appreciated the detailed walk-around ..." Read more
"... the initial call to delivery of my repaired car, the communication and professionalism was nothing but top notch. My car looked as good as new" Read more
"The shop gave me may text updates about my cars status!"
"... would only be 2-3 days. But it took over a week and the communication almost stopped. But overall they were friendly and finally when I got it back it was Well done" Read more

My Experience

Great communication very friendly experienced professionalism will continue to recommend this excellent service, team, company.

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Returned Clean

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My Experience

Excellent customer service! Car was ready on time and looks and drives GREAT! Thank you!

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My Experience

My Experience

At the beginning, the communication was great, would only be 2-3 days. But it took over a week and the communication almost stopped. But overall they were friendly and finally when I got it back it was Well done

My Experience

Leo was on top of it

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Returned Clean

My Experience

The customer service is the absolute best. The repair is perfect. I’m not exaggerating! Second time I’ve used them. I HIGHLY recommend them. You’re not going to get anything better.

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Returned Clean

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Repair Quality

I had a wonderful experience at Caliber collision! I brought my car in for a bumper repair after being rear ended, and Leo was super helpful and professional throughout the entire process. He was friendly, professional, and prioritized getting the job done promptly and throughly. He also corresponded with my insurance to make sure everything would be covered at no cost to me. I highly recommend Caliber Collision!

Customer Service

Leo was the best!

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Leo was absolutely wonderful! He did an amazing job of coordinating everything seamlessly and made what usually can be a stressful experience into a very easy and simple one. Very grateful to have you in my neighborhood.

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Returned Clean

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Returned Clean

My Experience

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Returned Clean

My Experience

Adali gave wonderful service. The repair was completed in just one day and the bumper looks gorgeous. A very high quality paint job. He even had the car washed. Very efficient and personal service from the entire team.

Likely to Recommend

This experience was so easy and convenient I would definitely recommend it.

Repair Quality

Adali gave great customer service from when I came in the door until I left with my car.

Customer Service

The work was done quickly but very high quality.

Returned Clean

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My Experience

I enjoyed meeting some of the team that worked on my car. In the ofc & Adelade who kept me up to date on the work progress! I felt very confident abt the job. The only thing I regret is not knowing the WHOLE CAR was not going to be repainted. But, I will talk to my Geico Agent about that because I was under the impression that the entire car was going to be repainted. Thank you, Alamar .

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Repair Quality

Thank you very much for your professional Work & assistance in keeping me informed of the progress of the ongoing work. It was very reassuring! My car looks beautiful! It sparkles! And 'Sparkles' is it's name! I do have one question. Can I have a good professional car wax job done on this paint job, now, or do I need to wait for an amt of time? Thank You, Alamar

Customer Service

My Experience

I was very pleased I was kept up to date on the repairs and my car was ready before the estimated time. Every one was nice and professional. I give you guys a 10 out of 10

Likely to Recommend

Love the work done to my car, and my car was cleaned. Adali Marquez was nice and wonderful so was the front desk person I will recommend you to everyone.

Repair Quality

I was helped by Adair Marquez he was very polite and answered all my questions, my car was returned clean and beautiful I would recommend Caliber and Adali to everyone. Thank you

Customer Service

Adair Marquez and the front desk person were both very good and answered all my questions

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Repair Quality

I have to go back for a couple of things—I found an interior side panel under the driver’s seat and I can’t reattach it. Also, one of the back seats is not attached correctly. The exterior looks great.

Customer Service