Caliber - Santa Barbara - Edison Ave

4.9 (1,108reviews)
99%
336 Edison Ave,  Santa Barbara,  CA  93103

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,108)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, professional repairs, and excellent communication. Many highlighted that vehicles were returned in like-new or better-than-expected condition, with several noting thorough interior and exterior cleaning as a pleasant bonus. Repairs were frequently completed ahead of schedule, which customers greatly appreciated. Communication was a standout strength, with customers valuing regular text and phone updates throughout the repair process. A few customers noted areas for improvement, including occasional lapses in communication toward the end of repairs, minor quality issues such as scratches or loose panels upon return, and one instance of billing concerns - all raised directly by customers in their feedback.
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"... impressed. They were efficient, did the job in a week, did a beautiful job with the bodywork and buffed my car out, the car looked brand new, and they were helpful ..." Read more
"... and gave my truck back with a beautiful cleaning. Fixed my scratched up bed with a pristine finish" Read more
"... communication and professionalism was nothing but top notch. My car looked as good as new" Read more
"The customer service is the absolute best. The repair is perfect. Im not exaggerating! Second time Ive used them. I ..." Read more
"... problems with some brand new parts. For example, my mirror control joystick was jammed already, and my door panel was not properly installed it ..." Read more
"Done very well and finished ahead of schedule"
"Excellent work and communication. The job was completed ahead of schedule. Thank you."
"... everything was amazing. The repair is perfect and they even beat their own timeline for a repair!" Read more
"I would rate 20 plus, incredible fast turnaround. Personable and super friendly informative service! My mini looks brand new, I couldn't be happier!"
"... 24 hours, I had already received a phone update. The communication was amazing and the work was done quickly." Read more
"... initial call to delivery of my repaired car, the communication and professionalism was nothing but top notch. My car looked as good as new" Read more
"Excellent work and communication. The job was completed ahead of schedule. Thank you."
"... Collision went very smoothly. The thing I liked best was how well they kept me posted on the progress of my truck. All of the employees were extremely knowledgeable ..." Read more
"... would only be 2-3 days. But it took over a week and the communication almost stopped. But overall they were friendly and finally when I got it back it was Well done" Read more

Likely to Recommend

Repair Quality

Excelente comunicación en todo momento.

Customer Service

Muy buen trabajo

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service was exceptional! Leo, the person who assisted me throughout the process, not only answered all my questions and addressed my concerns, but did so with respect, patience, and kindness. I am very happy with my overall experience and left the shop feeling at ease, knowing that I can call or stop by if anything needs to be addressed or adjusted. Thank you, Leo, for making the entire process such a positive experience!

Likely to Recommend

Repair Quality

I am very happy with the service provided by Leo. Also the results I see in my car. Thank you so much

Customer Service

Likely to Recommend

There shouldn’t even be a question about what auto body shop you should go to in SB, this caliber collision wins!!!

Repair Quality

Customer Service

The nicest people ever!!!

Returned Clean

Likely to Recommend

Repair Quality

I am very impressed with the quality of the work. It was done much sooner than we expected, and we were informed at every step about which phase our vehicle was in. Leo is a true professional and took the time to reassure us that our vehicle was in good hands and would be handled with care. I would absolutely recommend this location to handle your vehicle needs. Thank you for doing such a wonderful job and for going above and beyond when it comes to customer service!

Customer Service

Translated from Spanish by Carwise
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Likely to Recommend

Por su trabajo es muy bueno y de calidad

Repair Quality

Excelente trabajo quedo como si fuera orijinala la pueda excelente trabajo

Customer Service

Total mente satisfecho muy amables

My Experience

Leo, who runs this location, was so incredible! He was easy to communicate with and accurate in his timing estimations of how long he’d have the vehicle returned it to me spotless and with a fresh wax! Although I hope I don’t need auto body repair in the near future, I will definitely go to him again!

My Experience

Ver quick repair and great service

Likely to Recommend

Repair Quality

Amazing service and Quality

Customer Service

Amazing!

My Experience

Muy felis por buen trabajo gracias

My Experience

Leo was so attentive and transparent throughout the process! They made sure my car was returned in tip top shape. 11/10 all around

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Luz was awesome.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Your team is above measure! I have never worked with a more professional team and my car came back like better than brand new! Leo and Luz were so lovely to work with. You are so blessed with the team you have. Many thanks, Diane

Likely to Recommend

Repair Quality

OMG!!! Leo and LuZ are so professional, friendly and did an amazing job of communicating every step of the way. Your mechanics did a stellar job! My car looks beautiful. Thank you. You are very blessed to have this team.

Customer Service

Likely to Recommend

Yes I will recommend anybody in this town of your greatest services

Repair Quality

Leo is the best manager very professional.and kind.

Customer Service

Perfect Job on the car

Likely to Recommend

Repair Quality

Scratches on the side of my car and grease stains inside passenger side

Customer Service

Great customer service, Leo was great

Returned Clean

My Experience

Leo did a great job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

From the moment I arrived with my damaged car to the time I picked it up.. (in beautiful like-new condition) I was treated with kindness and professionalism all the way. Huge thank you to Leo Lopez for keeping me posted of progress every step of the way and coordination of repairs.. He is a true professional. Also, thanks to Cynthia and Luz for making a bad situation easier to navigate. I will recommend Caliber Collision without question!!

My Experience

Top notch customer service, and gave my truck back with a beautiful cleaning. Fixed my scratched up bed with a pristine finish