Caliber - Santa Barbara - Edison Ave

My Experience - 5.0/5.0 -

I was very pleased I was kept up to date on the repairs and my car was ready before the estimated time. Every one was nice and professional. I give you guys a 10 out of 10

Likely to Recommend - 5.0/5.0 -

Love the work done to my car, and my car was cleaned. Adali Marquez was nice and wonderful so was the front desk person I will recommend you to everyone.

Repair Quality - 5.0/5.0 -

I was helped by Adair Marquez he was very polite and answered all my questions, my car was returned clean and beautiful I would recommend Caliber and Adali to everyone. Thank you

Customer Service - 5.0/5.0 -

Adair Marquez and the front desk person were both very good and answered all my questions

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

I have to go back for a couple of things—I found an interior side panel under the driver’s seat and I can’t reattach it. Also, one of the back seats is not attached correctly. The exterior looks great.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Leo and Adali were professional and friendly. Adali kept me informed throughout the process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Amazing service! So friendly, helpful, and loved the updates! Thank you so much

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great service

My Experience - 5.0/5.0 -

Amazing fast, happy service. Good experience.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I would rate 20 plus, incredible fast turnaround. Personable and super friendly informative service! My mini looks brand new, I couldn't be happier!

Likely to Recommend - 5.0/5.0 -

The Santa Barbara Caliber!! Yes definitely recommend

Repair Quality - 5.0/5.0 -

I would give 20 points if I could! they were all fantastic there. The young guy who runs the place was incredibly accommodating. Fast turnaround, my mini looks nearly brand new. I could go on and on! 20 plus!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great, friendly, competent service.

My Experience - 5.0/5.0 -

Your team is excelent, every detail was attended to, and when I picked up my car, my car was sparkling clean inside and outside. Leo is very responsible, and took care of everything. Sorry, I do not remember the name of the young lady, she was great help, paperwork, copies for me. Also was very helpful the other young man calling me with updates. It would be great, if with the final bill, would list the names of the 3 people helping in the office. Great people working together well. I would never go to other place for body work on my car. Eva Geffcken

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Todo es muy profesional excelente servio todos son muy amables estoy muy contento y satisfecho con el trabajo muchas gracias

Likely to Recommend - 5.0/5.0 -

Por supuesto que sí, lo recomendaría

Repair Quality - 5.0/5.0 -

Excelente servicio, mucha amabilidad y profesionalismo

Customer Service - 5.0/5.0 -

Muy amables

My Experience - 5.0/5.0 -

Great experience!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I really appreciated the continual communication throughout the repair process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Adali and Cinthia were the best

My Experience - 5.0/5.0 -

great customer service!!!!thank you so much Leonel and Adali for your help, I will totally recommend this shop ! the best !!!!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very smooth pick up drop up & repair experience

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

My Experience - 5.0/5.0 -

From start to finish, my experience with Caliber Collision was exceptional. Every staff member was friendly, professional, and genuinely caring — especially my service advisor, Adeli Marquez, who went above and beyond to make a stressful situation feel manageable after my vehicle was hit. I truly appreciated the consistent communication and updates from Adeli throughout the entire two-week repair process. The coordination with Enterprise Rent-A-Car was seamless as well. I was picked up and in a rental car within 15 minutes of dropping off my vehicle. When I picked up my car, it was ready earlier than expected and looked absolutely stunning. The paint match was flawless, and the car honestly looked brand new. Knowing the repairs are backed by a lifetime warranty gave me even more confidence in the quality of their work. I highly recommend Caliber Collision and their talented technicians to anyone looking for top-notch service, excellent communication, and beautiful results.

My Experience - 5.0/5.0 -

Done very well and finished ahead of schedule

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

You guys worked super fast!! I didn’t expect it to be done that quick!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

quick, professional, organized and polite team! effective communication and well done job. would recommend as an excellent local repair shop.

Customer Service - 5.0/5.0 -

effective communication and timely completion