Caliber - Santa Barbara - Edison Ave

My Experience - 5.0/5.0 -

As soon as I got off the phone with my insurance, Caliber Collision was already calling to set up an appointment for my car. They were able to get my car in quickly. In 24 hours, I had already received a phone update. The communication was amazing and the work was done quickly.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The workers were very helpful and were available any time I had questions.

My Experience - 5.0/5.0 -

Caliber Collision staff, technicians, and Adali Marquez, our service advisor offered us prompt, professional, and extraordinary care and communication regarding our car’s repair.

Likely to Recommend - 5.0/5.0 -

Completely and totally satisfied, we most definitely will recommend Caliber illusion to family, friends, and anyone asking for a recommendation for car repairs.

Repair Quality - 5.0/5.0 -

We are extremely satisfied with the repair, service, promptness, and professionalism of Caliber Collision personnel and staff.

Customer Service - 5.0/5.0 -

The customer service was excellent! We appreciate the concern, care, and the communication about what stage we were in the process of our care repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Caliber was excellent! Great communication and they did a wonderful job on my car repairs!

Customer Service - 5.0/5.0 -

Overall excellent

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I’m very satisfy with their customer service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thank you so much for all the help!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I had a very positive experience. The staff was friendly and communicated with me throughout the entire process. I was impressed and would happily use CaliberCollision in the future.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Maravillosa atencion, un equipo muy profesional

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Maravilloso equipo

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

The process was great but Adlai’s customer service including helping me with my other vehicle made it Excellent!!

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Adali at the Edison office went way above and beyond to make this an exceptional experience for me including delivering my car to my home.

Returned Clean

My Experience - 5.0/5.0 -

I expected the process to be drug out due to it being an insurance claim but Leo did a great job of expediting the process and making sure the finish product was nothing less than perfect.

Likely to Recommend - 5.0/5.0 -

Leo is fantastic!

Repair Quality - 5.0/5.0 -

Leo did a great job advocating for my car to be restored back to factory condition. He now only pushed for more work to get covered but also sped up the process to get me the car back sooner than expected!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

The experience was great from start to finish — helpful, attentive, professional, friendly, reliable, trustworthy.

Likely to Recommend - 5.0/5.0 -

I wouldn’t wish a car accident on anyone, but I would 100% recommend this business if somebody needed auto body work done.

Repair Quality - 5.0/5.0 -

The car looked great when I picked it up.

Customer Service - 5.0/5.0 -

They were fantastic. Every employee I encountered was upbeat, professional, helpful, and kind!

Returned Clean

Likely to Recommend - 5.0/5.0 -

This particular shop..

Repair Quality - 5.0/5.0 -

Adali and Leo and Cynthia were amazing to interact with. My car was glowing and me and my mom were taken care of above and beyond when it came to the logistics, timing, rental.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Service was great! Everything went smoothly from drop off to pick up.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Service was great from start to finish!!!

Customer Service - 5.0/5.0 -

Customer Service was awesome! Communication was excellent

My Experience - 5.0/5.0 -

I am so happy I was able to take my car to Caliber and get it fixed. Adali was nice and very professional when it came to my car and it's needs. He was able to get me my car back sooner than expected!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I am so impressed. They were efficient, did the job in a week, did a beautiful job with the bodywork and buffed my car out, the car looked brand new, and they were helpful and pleasant. I've never said that about a body shop. I would recommend it for everyone. And I appreciate that I'm a woman and they explained everything to me and treated me very respectfully. Great great shop.

Likely to Recommend - 5.0/5.0 -

Any accidents I ever have or bodywork I need or any family member needs I'm going to recommend this shop. Excellent experience.

Repair Quality - 5.0/5.0 -

Excellent. Staff, my vehicle, the premises, everything was fabulous and easy and efficient. 100% satisfied.

Customer Service - 5.0/5.0 -

Excellent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

excellent customer service

Customer Service - 5.0/5.0