Caliber - Santa Barbara - Gutierrez
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Kept me informed of the progress on the car and delivered a great and clean job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tanya was very helpful!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
First, the customer service is OUTSTANDING. Lisa and Tanya in the Gutierrez St, Santa Barbara office were professional, kind, and friendly, and kept me informed from beginning to end. Second, the workmanship is amazing! The car looks brand new and they finished much sooner than I expected. I would highly recommend Caliber Collision!
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop both for the outstanding customer service and excellent repair work!
Repair Quality - 5.0/5.0 -
The car suspension rides great and the car looks brand new! And, it was repaired much faster than I expected!
Customer Service - 5.0/5.0 -
The customer service was outstanding! Lisa and Tanya were professional, patient, and friendly. They coordinated everything and kept me up to date with the repair progress. Other staff that I encountered were also friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
very pleased with Caliber Collision quality and superb communication on my 2007 MBZ C280. Highly recommend them.Got hit in the rear breaking the taillight and bumper. They picked up my car and delivered upon completing the repairs. Above and beyond customer service
Likely to Recommend - 5.0/5.0 -
strongly recommend Caliber
Repair Quality - 5.0/5.0 -
repairs performed with utmost satisfaction. Contious updates were provided.
Customer Service - 5.0/5.0 -
after repairs, they delivered the car to my home and took the rental car back to Enterprise
My Experience - 5.0/5.0 -
The second time I let my car repair here. Very, very well done, excellent job. In the shortest time possible the car was repaired! All from staff to manager are very helpful, friendly and most profesdional!
Likely to Recommend - 5.0/5.0 -
Excellent repair and service and very nice staff
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience went very smoothly and Tanya did a great job with service and communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff at Caliber were so awesome, Friendly, and accommodating. They communicated with me every step of the way and went above and beyond to make sure I was satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole process was so quick and easy. Tanya was absolutely amazing, always keeping me updated on my vehicles repairs. The communication, service, and quality were outstanding. Thank you for all that your team does, you are very appreciated!!
Likely to Recommend - 5.0/5.0 -
I’ve actually used Caliber before and everytime it’s been a pleasure. The whole team is very friendly and always goes above and beyond to ensure that I stay informed on what is being done to my vehicle and am happy with the repairs. This time around I had the pleasure of working with Tanya who was absolutely amazing. Thank you to the whole team, you are very appreciated.
Repair Quality - 5.0/5.0 -
The area that was worked on looks great just like nothing was wrong in the first place.
Customer Service - 5.0/5.0 -
Tanya was amazing!! She was very kind and efficient. Kept me up to date during the whole process
My Experience - 5.0/5.0 -
Juan and Isaiah and Lisa were all wonderful and Caliber did a great job efficiently on my car, thank you!
Likely to Recommend - 4.5/5.0 -
I would like Travelers to help out with the matter of expense as I paid deductible plus $1255 (for new tires in order to be able to drive the car and save $ on a rental)
Repair Quality - 4.5/5.0 -
My only concern was the final bill-- was it beefed up because I had a deductible?
Customer Service - 4.5/5.0 -
Confusion about the bill
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Everything was really great. Unfortunately, when I got in my “cleaned” car…it was a big disappointment. Somebody used a dirty rag to wipe it down and left a dirty film on the interior. Also, didn’t vacuum the second seat area. It was a shame that such a good experience ended like that.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, Tanya was superb in keeping me updated and same with your receptionist. All well done! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tanya and the folks at Caliber Collision did a great job of repairing my Mercedes quickly and perfectly. They where super helpful, nice, and the body work was perfect.
Likely to Recommend - 5.0/5.0 -
Great work and great people
Repair Quality - 5.0/5.0 -
Tanya and the team did a great job taking care of the accident damage on my car
Customer Service - 5.0/5.0 -
The body work was looks like new, the car was finished ahead of the promise date and it was detailed
My Experience - 5.0/5.0 -
The team was so professional and communicated everything so clearly. The job was done a day ahead of schedule. Thank you.