Caliber - Santa Barbara - Gutierrez

4.9 (1,644reviews)
98%
129 E Gutierrez St,  Santa Barbara,  CA  93101

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,644)

My Experience

The whole process was so quick and easy. Tanya was absolutely amazing, always keeping me updated on my vehicles repairs. The communication, service, and quality were outstanding. Thank you for all that your team does, you are very appreciated!!

Likely to Recommend

I’ve actually used Caliber before and everytime it’s been a pleasure. The whole team is very friendly and always goes above and beyond to ensure that I stay informed on what is being done to my vehicle and am happy with the repairs. This time around I had the pleasure of working with Tanya who was absolutely amazing. Thank you to the whole team, you are very appreciated.

Repair Quality

The area that was worked on looks great just like nothing was wrong in the first place.

Customer Service

Tanya was amazing!! She was very kind and efficient. Kept me up to date during the whole process

My Experience

Juan and Isaiah and Lisa were all wonderful and Caliber did a great job efficiently on my car, thank you!

Likely to Recommend

I would like Travelers to help out with the matter of expense as I paid deductible plus $1255 (for new tires in order to be able to drive the car and save $ on a rental)

Repair Quality

My only concern was the final bill-- was it beefed up because I had a deductible?

Customer Service

Confusion about the bill

Likely to Recommend

Repair Quality

Everything was really great. Unfortunately, when I got in my “cleaned” car…it was a big disappointment. Somebody used a dirty rag to wipe it down and left a dirty film on the interior. Also, didn’t vacuum the second seat area. It was a shame that such a good experience ended like that.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Great customer service, Tanya was superb in keeping me updated and same with your receptionist. All well done! Thank you

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Repair Quality

Customer Service

Returned Clean

My Experience

Tanya and the folks at Caliber Collision did a great job of repairing my Mercedes quickly and perfectly. They where super helpful, nice, and the body work was perfect.

Likely to Recommend

Great work and great people

Repair Quality

Tanya and the team did a great job taking care of the accident damage on my car

Customer Service

The body work was looks like new, the car was finished ahead of the promise date and it was detailed

My Experience

The team was so professional and communicated everything so clearly. The job was done a day ahead of schedule. Thank you.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Isaiah was amazing and extremely helpful throughout this entire process. I’m very impressed with caliber collision. I would definitely recommend to others.

My Experience

Very friendly and communicative, thanks :)

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Truck was repaired and returned many days before promise. Communication was outstanding throughout the process.

Likely to Recommend

Always happy with caliber

Repair Quality

Customer Service

Great communication. Over delivered.

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Repair Quality

Customer Service

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Repair Quality

Great team! Everyone was so helpful and nice.

Customer Service

My Experience

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Repair Quality

Customer Service

Likely to Recommend

For sure giving the recommendation for your shop to get services done there.

Repair Quality

The manager and staff and mechanics team were excellent and did a fabulous job on fixing my car. They were very knowledgeable and kind in their communications. Thanks again

Customer Service

All the staff was very helpful and informative as to what was going on from the start.

My Experience

Absolutely wonderful customer service, blew my expectations away with the interior detailing and seeing a washed car at the end of it all was a relief

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Si recomendaría a mis amigos y familiares por su excelente servicio.

Repair Quality

Excelente trabajo muy satisfecha con el equipo de caliber collision

Customer Service

Muy amables y satisfecha por su personal bilingüe.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Incredibly communicative on timeline and progress updates.

Customer Service

Top notch

Returned Clean

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Repair Quality

Customer Service