Caliber - Santa Barbara - Gutierrez

4.9 (1,660reviews)
98%
129 E Gutierrez St,  Santa Barbara,  CA  93101

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,660)

My Experience

I have never experienced better service on car repair . Not only do the do great work, they customer service can’t be over rated . I have worked with Tanja on several occasions and she is both professional and wonderful to interact with.

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Repair Quality

Customer Service

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Repair Quality

Excelente trabajo y amabilidad por parte de las personas que trabajan aquí

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

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Excelente

Repair Quality

Buen trabajo

Customer Service

Me lo entregaron entes de la fecha que me dijeron

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Repair Quality

Timely from estimate through completion. Communication was great and frequent.

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Muy buen servicio

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My Experience

My Experience

This is the 2nd time I’ve been to Calibar. They are always professional and they do a great job. This time I went to pick up my car I was very disappointed in how I was received. The reception person was uninterested and acted like I was in her way. It's too bad because one employee can leave a lasting impression The rest of the staff were amazing as they were the last time I was there

Likely to Recommend

Repair Quality

Caliber has done a fantastic job on my vehicle each time that I have brought it to them. The technician who originally helped me was amazing and very helpful. He was professional and friendly. My only issue was when I went to pick up my car the reception person was no where to be found I called out for several minutes with no response and when she finally came into the building she had no real interest in helping me. I called on the phone several time before I arrived to let them know that I was on my way but there was no answer. When I commented on this I was told they didn’t have enough help. It is funny how one person can leave such an impression

Customer Service

I would not want to take anything away from the technician who helped me. He was fantastic but the issues were when I picked it up

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Tanya was incredible to work with. she keep me informed daily on the progress of my vehicle.

Customer Service

communication was perfect & Tanya keep me updated daily

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My Experience

From the very beginning, the team provided exceptional service! Tonya and Juan really took care of me. They were upfront about expectations and possibilities, but exceeded them in the end. Their proactive communication made sure I was always informed of the status of my vehicle. Highly recommend getting any body work done at Calliber Collision on Gutierrez Street.

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Repair Quality

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Les recomiendo este lugar, es súper bueno

Repair Quality

Estoy muy contento con la reparación de mi carro , por qué lo repararon lo más rápido posible se los agradezco

Customer Service

Estoy muy contento feliz por que lo repararon lo más rápido posible y quedó muy bien la verdad

My Experience

So happy Juan Mendez was super helpful got my car looking right and was very honest and nice also the price was right thank you so much

My Experience

Everyone was very polite and very helpful will every detail of information, this is our second time coming to them and we very be pleasedwiyh their service,very much recommended.

Likely to Recommend

Yes. I will recommend with anyone.

Repair Quality

Yes. Very satisfied great work. Time wise, car was done before thebdue time.

Customer Service

Owner and employees very kind and ready to give their best.

Returned Clean

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Repair Quality

Good communication, fast turn around. Isaiah kept me updated on the process the entire time. 10/10 recommend

Customer Service

Returned Clean

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Overall very good

Repair Quality

Very polite & friendly. Pretty good communication

Customer Service

Returned Clean

My Experience

The service was great. The communication was excellent. Tanya was extremely helpful, attentive, and professional. There should be more employees like her.

Likely to Recommend

Repair Quality

I’ve already sent this in before.

Customer Service