Caliber - Santa Barbara - Gutierrez

4.9 (1,627reviews)
98%
129 E Gutierrez St,  Santa Barbara,  CA  93101

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (1,627)

My Experience

They were the most communicative, genuine people I have ever dealt with for car stuff… and my car turned out perfect!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fantastic job on the car and fantastic service! Thanks!!!

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Repair Quality

Nice work

Customer Service

Friendly and fast service

My Experience

Courteous, efficient, excellent communication, beautiful work. Leo went above and beyond!

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Repair Quality

Customer Service

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Repair Quality

Leo was awesome !

Customer Service

Returned Clean

My Experience

Ruben was amazing. Very professional, but at the same time showed warmth, compassion and concern for both me and my car. He sent daily texts with pictures so I could see the progress being made. He went the extra mile to assure my complete satisfaction. Beverly Toole, co-owner

My Experience

From the moment I dropped my car off for the estimate to the moment I picked up my repaired car, Caliber Collision was an absolute pleasure. My service technician, Leo was helpful, professional and courteous. The work done on my car was impeccable!!! Like it never happened. I would highly recommend Caliber Collision to anyone needing repairs to their vehicle.

My Experience

Thank you so much 😊 for all your care and help. I appreciate it it ❤️

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Repair Quality

Customer Service

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Repair Quality

Friendly helpful staff. They went out of their way to communicate and deliver the car in great condition

Customer Service

Friendly and helpful. Alway a quick response to any of my inquiries

My Experience

My Experience

Each person I interacted with was very friendly, courteous and concerned with efficiency. And Ruben was really great about keeping me informed. The whole process went very smoothly. I was very impressed! Enterprise is a bit of a scene but that’s outside your control ( “We pick you up.” is more like “We keep you waiting, try to charge you for an upgrade and give you a dirty car” But at least I got a rental!) Enterprise makes you look good. Lol

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Repair Quality

Customer Service

They were great. Couldn’t be better.

My Experience

All of the personnel that I came in contact with, namely Martha, Reuben and Leo were very helpful and carefully explained and communicated to me each stage of the repair. In fact the job was completed close to four days ahead of schedule. I would highly recommend your repair facility to my friends and acquaintances. Thanks again, you guys are a great team!

Likely to Recommend

Repair Quality

Ruben was the one I dealt with mostly. He paid attention to what I was saying and really listened.He took care of my needs and did it in a timely polite manner. I couldn't of asked for better service.

Customer Service

Returned Clean

My Experience

All of your staff at Caliber were amazing. Front desk person was very friendly and clear about how everything was going to workout. Leo was very communicative and helpful through out the process and Ruben was the icing always answered ny text messages in a timely manner when I had questions, even made accommodations so I could get to my rental after being out of town. You all made this accident of my car into an enjoyable experience. Thank you to all of you, will definitely be recommending Caliber to anyone I know who needs repairs.

Likely to Recommend

Repair Quality

My car looks good as new...great work.

Customer Service

Appreciated the front desk person, Leo and Ruben for their customer service, open and thorough communication during this process.

My Experience

Leo make good job thanks so much

My Experience

Likely to Recommend

Im going to recommend to EVERYONE I come across

Repair Quality

It was brand new

Customer Service

Very professional and nice super kind

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Personable and caring service

Customer Service

Returned Clean

My Experience