Caliber - Santa Barbara
In operation 29 years, 14 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Service was timely
Customer Service - 3.5/5.0 -
It was good but they keep bugging me to fill out this survey
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was extremely satisfied with the job done!! My car looked brand new! Caliber Collision is efficient, meticulous, and they have wonderful customer service! They always keep you updated on the progress! I highly recommended this shop!! Thanks Juan and Dennis!!
Likely to Recommend - 5.0/5.0 -
I have already recommended it to family and friends
Repair Quality - 5.0/5.0 -
Great customer service, efficient, and excellent results! My car looked brand new again!
Customer Service - 5.0/5.0 -
Excellent! Very friendly and helpful. Juan did an amazing job on the repairs and Dennis kept me informed. I’m very impressed and grateful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Vehicle was totaled
Repair Quality - 5.0/5.0 -
Very professional and helpful
Customer Service - 5.0/5.0 -
Very helpful
Returned Clean
Likely to Recommend - 2.5/5.0 -
I would not suggest they go here due to how my car was handled, but if no other options are available, I can say yes the initial damage caused in accident is replaced, although warning their car may come out mishandled as mine was during the process.
Repair Quality - 2.5/5.0 -
I came to Caliber Collision via Geico sending my car there for structural damage repair from an accident my car sustained from an oncoming driver. The repair took longer than anticipated due to parts needing to be repaired including an accidental breaking of a back panel part that was disclosed over phone call from Gina. While repairs took longer than anticipated, service was satisfactory, until I picked up my car. The day of pick-up, I noted my dashboard above steering wheel was entirely melted and looks like application of something was done where the plastic is melted. As I work in yacht maintenance and know repair & detailing, this is not a sun melt. I asked Gina what happened, she said the workers put paper on the dash and it wouldn’t come off so they cleaned it off. This caused the melting effect. She said she’d speak with the manager to have it handled. Upon leaving the lot, I noted my passenger window tint was scratched in many places from the inside, I called Gina to notify, she insisted swiftly that could be repaired and she would notify the manager. Right after that call my check engine light and cruise control light came on, at that time I called Gina back and notified her. She said to come in and she’d hook the car up to diagnostics. I returned to the shop, she ran diagnostics and came up with a list of codes, and then cleared the dash lights. She reassured the window tint and dash-melt would be brought to managers attention for repair. She said she’d call Monday once speaking with manager. I never heard from her Monday, and while it was Presidents’ Day, I called Tuesday to follow up. She said the tint can be replaced but has since changed the stance on the dash-melt, saying it was like that and or it’s due to aging of the dash. When I brought up her previous mentioning of paper being placed on the dash and getting struck, she agreed and still insisted this marking was already there and compromised due to a default dash that may have to go with the manufacturer. Gina has been helpful throughout this process up until the story has changed to no longer hold the shop liable for the damage done to my dashboard requiring repair. She said to come in Monday 12pm for tint repair on passenger door due to installation, and we can discuss the dash issue with manager then, I asked to speak with the manager then, she said they are on a call and will call me back once they complete the call. I never heard back from anyone the rest of the dash. Today is Thursday 2/19/26. I look forward to being done with this entire process. Regarding the damage repair from the accident, Caliber Collison did a good job. As far as other issues, more damage was caused during the handling of my car than I’ve ever experienced any other location or with any other vehicle I’ve ever owned which is quite alarming and disappointing. I look forward to having my tint repaired and my dashboard as both damages were caused during the handling of my vehicle.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
They understand how to do it the right way. Thanks a bunch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best service in Santa Barbara
Customer Service - 5.0/5.0 -
Very professional
My Experience - 5.0/5.0 -
They could not be nicer at Caliber on Haley. Wade and his team are fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communication. Wade was accommodating in meeting me early to pick up my car. So appreciatice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service from beginning to end. Wade was amazing and even came in early for me to pick up my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went well, and the staff was friendly. I appreciated the up-to-date updates about my vehicle.
Likely to Recommend - 5.0/5.0 -
Having another good experienc from a previous car, yes. This a shop I can be confident to recomend to friends and family members.
Repair Quality - 5.0/5.0 -
Best Service, employees are so friendly and ready to tackle the problem, 5 star
Customer Service - 5.0/5.0 -
Nothing but the best!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Thanks for being efficient, responsive, and getting my vehicle perfectly repaired! Dennis was a pleasure to work with and I’m so grateful to your team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs came out better than expected!! Everything is working as it was before the accident!!
Likely to Recommend - 5.0/5.0 -
Everyone here is friendly and helpful. And willing to work with you!!
Repair Quality - 5.0/5.0 -
The quality of the repair is perfect!! Can’t even tell the car had an accident!!
Customer Service - 5.0/5.0 -
Everyone at the shop was a great help. Wade especially got my car in and out in a week!