Caliber - Santa Clara - De LA Cruz Blvd
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Satisfied with my recent experience with Caliber! They were communicative with realistic timeframes when the car would be repaired, and the work was exceptional. Would use again in the future!
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
One of the best and easiest to work with. I am 100% satisfied with the team and the effective communication. Fabian was amazing, and they kept me updated throughout. Superb.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John has been amazing Service Advisor and very helpful in getting repairs done to my Tesla on time. Overall experience with this Caliber has beeb great and they have been very proactive and professional throughout.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with John my SA being phenomenal in getting the repairs done in time and with quality.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely, I would recommend this location of Caliber Collision to a family and/or friend. The service was personal and professional and the craftsmanship is topnotch.
Repair Quality - 5.0/5.0 -
The repair to the Tesla Model Y is great. Visually, the car looks brand new!
Customer Service - 5.0/5.0 -
Jamaal Thomas is a very engaged and empathetic Service Advisor. I felt like Jamaal had my best interests in mind as we went through the repair process. He was great about giving me updates as the vehicle was going through the week of repair. Jamaal sets the bar really high for customer engagement and communication.
Returned Clean
My Experience - 5.0/5.0 -
The service at Caliber Collision Santa Clara was exceptional. Service rep. John Runion went above and beyond to help us. His communication skills were great. We felt taken care of from the moment we started till the car was finished.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service advisor John Runion was excellent, professional, knowledgeable and great people skills.
Customer Service - 5.0/5.0 -
John Runion had great customer service skills
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
What really matters to me is how it looks in 6 or 12 months time. But for now it looks good.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
John Runion provided excellent customer service from start to finish. Really appreciated all his help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleasant, smooth and atress-free experience John was super easy to work with. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jamaal was great at keeping me up to date
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
good job - kept us updated on the progress throughout the process and attention to detail
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience was terrific all around. Thank you for the help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I very much appreciate John’s timely communication and keeping me updated. I believe my garage door opener was misplaced at Caliber during the repair process. If you happen to find it, please let me know as soon as possible. I shared a picture of the garage door opener earlier.