Caliber - Santa Cruz

4.6 (3,671reviews)
90%
1650 Mansfield St,  Santa Cruz,  CA  95062

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,671)

Likely to Recommend

Already have been!

Repair Quality

Absolutely

Customer Service

I couldn’t be more impressed on the work. I was worried maybe the paint job was going to be a lil off but they got it perfect. 10/10 I already recommend caliber of Santa Cruz to people already.

Likely to Recommend

Repair Quality

Great service. Great communcation.

Customer Service

Stupendous

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My experience from beginning to pick up was amazing! Everyone I came in contact was kind and pleasant not to mention bending over backwards to help. I would recommend 1000%. Thank you Calibur!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job on my vehicle and the person that kept me updated on the progress and did my paperwork was nice

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Friendly staff, good communication, excellent work on the car! I will definitely go back if I ever need more body work done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They were so communicative, and the repair was right on track with their promises

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’ve always had a great experience with Cailber. We have 6 cars and have had to use them a number of times over the last 5 years. We always come away very satisfied and very happy with their work. Mary is absolutely the best!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was very smooth and professional They kept to their schedule and my car looks great

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Repair Quality

Customer Service

Great service

My Experience

very prompt communication and updates , thanks

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am happy with two repair jobs Calibur has done. Although there were two small delays in receiving parts which held up the finished product, I am thrilled to have “my rhythm restored.” Thank you!!

Likely to Recommend

I would recommend this shop to others.

Repair Quality

Even though the job is very well done, the wait of three days for parts to arrive was difficult because of not having a rental car and depending on my wife for transport. Otherwise, this was a good experience.

Customer Service

My contact representative, Mary, was generally supportive, but our two way communication could have been better. The parts holdup is not easy to communicate, but I do appreciate Mary’s attitude and sympathy.

My Experience

Mary was great! I appreciated her thoroughness, updates, and getting my truck done before we left on vacation. Thank you!

My Experience

Loved the team! Great service and Mary was amazing!!