Caliber - Santa Cruz

4.6 (3,673reviews)
91%
1650 Mansfield St,  Santa Cruz,  CA  95062

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,673)

My Experience

Mary was great! I appreciated her thoroughness, updates, and getting my truck done before we left on vacation. Thank you!

My Experience

Loved the team! Great service and Mary was amazing!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experance, Geico representatives, having an arrangement with Caliber made selecting the shop easy. Communication good, drop off the rental at Caliber, great. Best of all the repair was just great! Like I have a new car.

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My Experience

Great communication and great timeline on the work on the car. I would recommend them to anyone that needs their car fixed.

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Repair Quality

Very kind people. My car looks amazing and am very happy with the results!

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

My car looks brand new after completing the auto body repair and such a nice car wash. Thank you!

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Very professional and good at what they do

Repair Quality

Great job making the fix. It looks like new, especially after the car wash

Customer Service

Very communicative

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Repair Quality

Customer Service

Mary is wonderful...Very professional and efficient

Returned Clean

My Experience

All the people at the Caliber in Capitola were very sweet and helpful, they sent me updates every day about my car :)

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Repair Quality

Customer Service

Returned Clean

My Experience

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Professional job

Repair Quality

Professional, polite and friendly service. Caliber cleaned the car and it looked spotless. Thank you. We will return again if needed.

Customer Service

Excellent personnel.

Returned Clean

Likely to Recommend

Best experience we have had with auto body repair.

Repair Quality

From the moment I brought my car to Caliber Collision, the staff and repair personnel were outstanding. The communication and attention to detail are excellent. I was most impressed by the frequent updates and very professional management of all plans and deadlines. The Caliber team actually finished a day before the estimate! Our car literally looks brand new, with no indication there as ever any impact or damage. Thank you for an excellent overall experience with auto body repair.

Customer Service

The team at Caliber is clear and happy to answer any questions about the process and plans. Even the repair technician hit me with a smile and friendly banter, as he looked over the damage. The level of service I experienced was top shelf!

Returned Clean

My Experience

All employees were friendly and efficient at processing the repair of our vehicle. The workmanship was first class. I would use Caliber Collision for any future repairs. Thank you!

My Experience

Excellent work and very friendly services

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Repair Quality

Caliber did an excellent job on our car. Brandon was very friendly, professional and made us feel welcomed. He answered all our questions. Highly recommend Caliber Collision.

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Customer Service

Their work was great and Mike, our service advisor, was great too.

My Experience

Quick, professional; best experience ever with a car service company!

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My Experience

I was soooo impressed from the moment I walked ito the office until I drove off the lot. Everyone was so professional. Communications from Mary and Nick was exceptional. So pleased Can’t say enough good things from your team. And Alex was a magician Hats off to all of the staff. Thank you thank you!! 11 stars out of 10 Bravo!

Likely to Recommend

More than very likely Amazing service

Repair Quality

10 is not high enough 10+++++++++++

Customer Service

10 plus

Returned Clean

My Experience

Caliber is the only place I would allow to repair my vehicle. They are honest, caring, quick and do excellent work. Thank you, Mary, and crew.

Likely to Recommend

I already have recommended them.

Repair Quality

My vehicle was repaired quickly and with no issues. Mary was very helpful and communication was excellent. I highly recommend Caliber for vehicle repairs.

Customer Service

Returned Clean