Caliber - Santa Monica - Lincoln

4.8 (5,030reviews)
97%
2107 Lincoln Boulevard,  Santa Monica,  CA  90405

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,030)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, clear and proactive communication, and impressive turnaround times. Many highlight that repairs were completed ahead of schedule, with vehicles returned in pristine, like-new condition. Customers frequently commend the friendly, professional, and knowledgeable staff for making stressful situations smooth and stress-free. Complimentary car washes and interior cleaning were a pleasant and appreciated surprise for many. Regular text and phone updates throughout the repair process were widely celebrated. A few customers noted isolated concerns, including parts delays, pricing changes, and minor quality control issues on first attempts, though these were generally resolved promptly. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop for its outstanding customer care, repair excellence, and efficient service.
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"So efficient and fast and the communication was absolutely fantastic. Made the whole process smooth."
"The whole experience was fantastic. They were quick and efficient, and went way beyond what was required to make my car good as new. I had yellowing mirror ..." Read more
"... my car repaired at caliber collision. As before, the service was outstanding, the staff were extremely helpful and friendly, and there were regular updates with respect to the ..." Read more
"... communicative, and helpful. They did an amazing job, and my car looks beautiful, and good as new. The entire process was quick, easy, and painless. Great work and customer service." Read more
"I got excellent service and my car was beautifully restored to its original undamaged state. I will absolutely use Caliber again in the future."
"... wonderful! Great, friendly employees and customer service. Excellent communication and timeliness, and unbeatable prices." Read more
"... within 3 days. The whole process was smooth and easy, they communicated well, I got text updates that allowed me to just see and know whats going on, and when all was said and ..." Read more
"Thank you so much for the speedy repair, excellent communication and customer service and overall friendliness of the entire team !! Its stressful getting into ..." Read more
"The communication was stellar"
"They kept me updated as to how the repairs were going every step of the way..." Read more

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Pleasant and efficient agent. Car repaired quite satisfactorily

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Jocelyn made the whole experience easy and very pleasant.

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Alejandro was very communicative, I was always kept up to date with my repairs. They also went out of their way to clean the inside and outside of my car like new. Great service!

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Awesome experience

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The customer service was better than I expected. I really appreciated their support and how they addressed my concerns.

My Experience

Every contact with each person at Caliber Collision was exceptional: professional, positive and personal. I recommend them highly.

My Experience

The repair at caliber collision was fantastic. Jocelyn was the best. she guided us through the whole process and the staff was helpful as well. My car looks beautiful and was ready when she said it would be!!! you can definitely pass on to your team that it was a job well done thank you so much for your service!

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Very helpful, team went above and beyond

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Jocelyn (hope that’s how you spell it!) was fantastic at proactively communicating and the car looks brand new.

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Great team over there!

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Communicative, friendly, efficient. Very satisfied with my experience!

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Great Service I had a great experience with Caliber Collision. They did an excellent job fixing my car, and the work was done professionally and on time. Everyone was friendly, helpful, and easy to work with. I'm very happy with the results and would definitely recommend them!

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Great Service I had a great experience with Caliber Collision shop. They did an excellent job fixing my car, and the work was done professionally and on time. Everyone was friendly, helpful, and easy to work with. I'm very happy with the results and would definitely recommend them! Thank you!

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I wish AAA was faster to approve. But the team at the Lincoln location jumped on it as soon as they did.