Caliber - Santa Monica - Lincoln
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Alejandro went above and beyond keeping me informed of the repairs' progress, and the quality of the work on the car is flawless.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alejandro was very kind. And the work was completed super fast. I like these guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alejandro was very helpful and service was extremely fast.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Courteous and great to deal with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, pleasant and efficient
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Love how quick yall fixed my car, and truly appreciate the full car cleaning! Will highly recommend yall
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
I thought service was great. Just a little disappointed in the cost since the Kelley Blue Book value for the whole car is just twice the cost of the repairs
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is the second time I’ve had my car repaired at caliber collision. As before, the service was outstanding, the staff were extremely helpful and friendly, and there were regular updates with respect to the status of the car. The work was completed ahead of schedule. I could not imagine a better experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had the bad fortune of having two crashes in a little over a month (one while we were parked, another when I hit a parking post) and in both cases, Caliber took care of us quickly and cheerfully. They helped make two bad experiences into bouts of bad luck rather than disasters, and we will always recommend them to our friends and family.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all have to promote Roagie or however you spell his name. Dude was really attentive and made a terrible experience not so bad. What a guy, hope you guys recognize his value.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jocelyn did a great job and was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was great Jocelyn was very helpful and made sure everything ran smoothly.
My Experience - 5.0/5.0 -
We just had an amazing experience with Alejandro Perales. Never met him before. I will only take our business to him now. Very great communicator with patience!
My Experience - 5.0/5.0 -
Amazing staff and great service . Worked fast and efficient My favorite body shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Professionalism was lacking. Staff delayed repairs and ordered the wrong part, which delayed repairs further and meant I had to spend more money on extending my rental car reservation. My personal items that were left in the trunk of the car were not in my car when repairs were completed. A staff member had to deliver my personal items to me separately. Quality of the repair was great though.
Customer Service - 3.0/5.0 -
Very communicative but still unprofessional with ordering the wrong part, delaying repairs, and forgetting my personal items.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I want to single out Jocelyn's service. She is an absolute rockstar - very competent, informative, professional and communicative.