Caliber - Santa Monica - Pico Blvd
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service - Leo kept me informed of progress.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Edge of bumper has tiny spots not painted. Not sure if this normal.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Leo did an excellent job of scheduling and keeping me informed.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and communication. Definitely recommending to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job, even cleaned the inside. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes is not strong enough a word. Start to finish, WOW!, fits better. Thank you Leo and his folks.
Likely to Recommend - 5.0/5.0 -
I'd go 11 again.
Repair Quality - 5.0/5.0 -
I'd go 11.
Customer Service - 5.0/5.0 -
I'd go 12.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Leo is to customer service what Michael Jordan was to basketball. Supreme customer service!
Likely to Recommend - 5.0/5.0 -
Again, only because an 11 (SUPER Likely) isn't offered!
Repair Quality - 5.0/5.0 -
Leo is Bill Bellicheck, and this location of Caliber Collision is the 2017 Super Bowl-winning Patriots. Leo is BETTER than Belichick, in that he leads with a smile, a tremendous amount of social savvy and genuine concern for his customers and their satisfaction. If I could rate Leo and this CC outpost an 11 out of 10, I would!
Customer Service - 5.0/5.0 -
Only because an 11 (SUPER Satisfied) isn't offered for Leo, the absolute best customer service rep I've ever dealt with in decades of dealing with numerous body shops from LA to Tennessee and in between!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Sal is the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super responsive via text - huge plus!
Likely to Recommend - 5.0/5.0 -
This experience converted me into a loyal customer for life!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service I received from Leo was truly above and beyond. One if the best customer service experiences I've ever had. It's hard to turn an annoying accident situation into a pleasant experience, but Leo and his team succeeded!