Caliber - Sauk Rapids

4.9 (473reviews)
97%
1220 11th St N,  Sauk Rapids,  MN  56379

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (473)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

New York Chris was great to work with! Drew and his team did an amazing job! When we got it back it looked like new! Thank You!

My Experience

Thank you for fixing my truck so quickly. It look better than when we dropped it off. I am very happy with your work and your staff are very nice and friendly.

My Experience

The estimator was accomodating to my lack of rental by splitting the work amongst a couple days so I wasn't without a car to get to and from work etc. Took a great deal of stress out of the equation! Thanks a bunch!

Likely to Recommend

Already made some recommendations!

Repair Quality

Quick repair, friendly service, accomodating.

Customer Service

Friendly service, went the extra mile in all aspects.

Returned Clean

My Experience

Very efficient, knowledgeable, cordial, and friendly. Very pleased with the excellent repair work done and the timely manner in which it was completed!! Contact person Justin was outstanding!! He was fantastic to work with, and did an excellent job keeping me up to date with my vehicle progress. Couldn’t be more pleased with my experience with Caliber!!

Likely to Recommend

Repair Quality

I can’t even tell there was a repair performed

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

From ther very beginning Matt was extremely great with his handling to the paper work rto arranging my re tal car picking me up the manager just like Matt was extremely proficient with her her job my experience with caliber was beyond expectation Thank you for your service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Was done a few days before the expected date. Called me every few days to update me on any bad parts and or what needs to be fixed. All around nice people! Truck looks very nice.

Likely to Recommend

Was the only shop I’ve ever had to take a vehicle too so I’m not sure what kind of work other shops do but i was very impressed with the work they did and will refer others there as well

Repair Quality

Truck looks great and it was done within a reasonable amount of time. They called me with any parts updates and were very nice to communicate with.

Customer Service

Very nice people to talk to and called with any updates

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Chris and caliber team were great to work with. They provide progress updates and the work was excellent. Thank you Caliber

Likely to Recommend

Repair Quality

Happy with work

Customer Service

Chris was very competent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Was informed how everything was going, which was really appreciated. The car looked great when I picked it up.

Likely to Recommend

They were very good

Repair Quality

Great

Customer Service

My Experience

Received great customer service from Heather at Ham Lake and Justin at Sauk Rapids. Loved the communication on the status of my repairs. And I'm a happy gal to get my car back in my possession 1 day early!

Likely to Recommend

I'm already singing your praises for anyone in need of autobody repair.

Repair Quality

Looks great... like nothing ever happened.

Customer Service

Awesome customer service. I was kept informed of progress being made by Justin (Sauk Rapids). Heather (Ham Lake) was very helpful and knowledgeable too.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I had the Best service anyone could ask for.. The secretary, and Matt were so easy to work with.. I even asked if they were hiring! Great service!πŸ‘

Likely to Recommend

Repair Quality

The service here was the best! The secretary and also Matt were so very helpful! I had no problems here at all!

Customer Service

Customer service was πŸ’―!

Returned Clean

My Experience

I loved the updates throughout the repairs and how it got done in such a timely manner!! Everybody I talked to was super nice and professional!! Really great experience!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Amazing customer service. Highly recommend them

Repair Quality

Customer Service