Caliber - St Cloud MN
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
So far, I have no complaints. Everything looks good. Referring to the question about whether the car was done on time, they didn't really give me a time of completion, so I couldn't say if it was done on time. But it was done in a reasonably amount of time. Overall, I was very satisfied with their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks better than new
Customer Service - 5.0/5.0 -
Always got an update never needed to call to check up on the work being done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for getting our vehicle in quickly and completing the. Repair quickly as well. Again thank you? Our car is back home and looks as good as new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The detailing on the interior was unexpected, cudos to you guys
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision went above and beyond repairing our vehicle by replacing a damage headlight from past repair. Current damage was all replaced. Color match was perfect and also added the 3M film back on. I am pleased with their service and will go back again if the unfortunate happens again !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Because of the workmanship and going that extra mile in customer service
Repair Quality - 5.0/5.0 -
It looked brand new Would recommend this shop to others because of the extra mile that they took and to keep me informed on what is going on
Customer Service - 5.0/5.0 -
Being in customer service for over 45 years this team ranks up there
Returned Clean
Likely to Recommend - 4.0/5.0 -
They are very good people. Just not sure my communication of accident and what happened was clear. The only thing they were fixing was bumper basically.
Repair Quality - 3.5/5.0 -
According to the paper I received the visible repairs were completed very well. I didn’t notice that any external look was made to check parking mechanisms or anything associated to hidden potential damage from my parked car being hit and pushed a couple hundred feet backwards whilst in park. Nothing was indicated on the completed work order.
Customer Service - 4.0/5.0 -
I’m not sure it was understood completely when I explained what happened when my car was hit when parked and pushed a couple hundred feet (while car in PARK) out into the drive lane in the parking lot. I come out of the store to see my car sitting in the drive lane and cars had to go around it. My major concern was damage to parking gears/mechanisms and breaks etc. The work order doesn’t mention anything about inspecting these vital areas when a parked car is pushed backwards while in PARK position. I am quite concerned about this and will be stopping in to talk with them very soon to understand what exactly was checked.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It turned out so awesome!
Customer Service - 5.0/5.0 -
Took very good care of me. Communication was fantastic
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Good work and kept me updated
Repair Quality - 5.0/5.0 -
Very good repair work
Customer Service - 5.0/5.0 -
Very courteous
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will definitely recommend caliber Collision to all my friends and family
Repair Quality - 5.0/5.0 -
5 plus stars
Customer Service - 5.0/5.0 -
Great customer service,Ken was a really great guy to work with! Always kept me informed with any changes
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Paint color off some
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision did a magnificent job of my car. After seeing the end result I just wouldn’t want to have anyone else work on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision was great. They kept me informed of everything so that there were no surprises. I would never go anywhere else.
Customer Service - 5.0/5.0 -
Customer service kept me informed any any delays and kept me abreast of the progress of my car.
Returned Clean
My Experience - 5.0/5.0 -
Car looks better than when I first got it. Hoʻd was starting to fade quite badly and the front hood shield was stating to peel and Crack. So thank you for your services, looks great.