Caliber - Shelbyville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great job!very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work friendly service
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Overall was good service. I found a drop of paint on driver seat and may have paint on passenger side window in a small area.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
Even though I repeatedly told you it was my car & the number to message was mine, you continue even now to address your messages to my husband instead of recognizing me as the person with the authority to respond
Likely to Recommend - 5.0/5.0 -
Very professional
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Awesome staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From Karson, to the girls at the front counter, to the updates, and finally the fished repairs, words cannot begin to describe how absolutely wonderful Caliber has been for us. The car looks so beautiful. Thank you all so much, may God bless all of you🙏🏼
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautifully done!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for making the repairs on my truck fast and easy. The updates were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I'm still waiting on PPF, which is understandable considering how busy the techs are. There is also evidence of some paint running on both doors under the crease. It's not crazy noticeable unless you're looking. But, I do hope the PPF is still able to be applied well. The front and back door trim doesn't line up either. I appreciate the quick turnaround, however maybe a little longer would have been better
Customer Service - 5.0/5.0 -
Karson and Mimi are stellar! Could not adk for better communication or kinder assistance. Absolutely phenomenal
Returned Clean
My Experience - 5.0/5.0 -
Karson was great. Appreciate his communication and getting everything done.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Vehicle is back to New condition and communication was excellent throughout.
My Experience - 5.0/5.0 -
No complaints, everyone was friendly and professional. Entire experience was painless!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team, polite and professional. Entire experience was easy and seamless!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service and repair
Repair Quality - 5.0/5.0 -
I do not have a single complaint. It looks fine and was timely
Customer Service - 5.0/5.0 -
Good updates