Caliber - Shelbyville

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

The repairs were done great, and Caliber Collision was professional. They kept me informed throughout the process. I would definitely recommend them.

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

It took quite a long time, and there is still a check engine light and warning about the “active air flap system”

Customer Service - 3.5/5.0 -

The promises to finish on time were pushed back two weeks. Communications were often misspelled and very cursory.

My Experience - 5.0/5.0 -

Thank you for a great service and experience. Will recommend always 😁🙂

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great work on my SUV , very nice and help when I needed questions answered. 🙂

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Text from car wise was a joke needs repaired

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

I loved how clean it was inside and out. Looks like a new car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Very pleased. They did an amazing job and was finished in a timely manner.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Will 100% choose Caliber again and again. This is my second experience in 2 different states (Kentucky and North Carolina)and have had excellent service experience both time. Friendly staff made the experience stress free

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

100%. Recommend to anyone anytime

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you for everything. I am very happy.

Customer Service - 5.0/5.0 -

Thank you for you kindness

My Experience - 5.0/5.0 -

Best customer service ever And I’m a customer service professional.

Likely to Recommend - 5.0/5.0 -

Definitely will recommend them High level service thru the whole process

Repair Quality - 5.0/5.0 -

Customer service at it’s Best

Customer Service - 5.0/5.0 -

Most professional personable group I have ever met

My Experience - 5.0/5.0 -

Kip did a fantastic job and my van looks great! The communication and updates were helpful. I’m very happy with my experience at Caliber.

My Experience - 5.0/5.0 -

The work and communication was excellent. My only comment - room for improvement- is in the automated communication. Yesterday morning I received a text saying you were on track to finish 9/6 , then you called me yesterday evening (8/27) to say my car was finished and ready. Happy to have the car back early just frustrating when trying to coordinate with others and the car rental company.

My Experience - 5.0/5.0 -

I was thrilled that it was finished beyond the damage, early and professionally. I can't recommend this place enough should the unfortunate happen to you.

Likely to Recommend - 5.0/5.0 -

I told them as I left that God for ideas anything else should happen but if it did they'd be my first stop.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

They were great, helped us out tremendously by being faster than originally believed, honest and friendly.

My Experience - 0.0/5.0 -

There's something wrong with the front End THERE'S STILL NOT RIGHT. 502-257-4812

My Experience - 5.0/5.0 -

Excellent repair work. Really clean car. Everyone was nice and helpful.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0