Caliber - Shelbyville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely recommend this shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly and helpful. My car was cleaned inside and out which was a very nice surprise.
Returned Clean
My Experience - 5.0/5.0 -
I feel that the staff and general manager understood my concerns.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I would return
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place. Fast service. Unproblematic. Competent. Friendly. Good price.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It's beautiful! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Bumper, door, hood and quarter panel not aligned. New damage on door molding. Markings on vehicle not removed, shop supplies (scotch bright pads and razor blade) left in back of vehicle.
Customer Service - 1.0/5.0 -
Was told when I arrived that all gaps were checked. Requested an additional quote for an additional repair and did not receive one. Still have not received a call regarding fixing issues with vehicle almost 2 weeks later.
Returned Clean
My Experience - 5.0/5.0 -
Caliber was responsive and professional and delivered my vehicle repaired like new ahead of schedule. They did a great job!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
very great staff! brittany was amazing and when there was issues getting a rental car she handled them & handled it fast! very communicative!! got my jeep back to life after I was rear ended, couldn’t be any more thankful!
My Experience - 5.0/5.0 -
Very professional. Kept me updated as to the process. If ever needed again I would choose them.
Likely to Recommend - 5.0/5.0 -
I only met the receptionist. She was great with me. Even noticed the rental car place that my car had been picked up and they came to your facility to pick up the rental car
Repair Quality - 5.0/5.0 -
Work was completed and car washed and cleaned inside and out.
Customer Service - 5.0/5.0 -
Kept me up to date on status of the car and expected date for completion.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good people. Good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a nice job, timely, informative, and fri.
Customer Service - 5.0/5.0 -
Timely, friendly, professional
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was disappointed to see that my brother’s pin striping was painted over without informing me before hand. I thought only the left side of the car was going to be painted. Other than that, I am very pleased with the dents removed and quality of paint job. And the new rear window does not leak. Thanks
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Wish I was kept informed more often especially about painting over my brother’s pin striping art work
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I had a light on I think was caused by the accident. I pointed this out to the adjuster at one location. When my vehicle was taken to another location I guess it wasn’t passed on to them
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
I had asked to check on my passenger airbag detector and reset. It wasn’t done. Now I have to pay for it to be done instead of their insurance paying and having the aggravation of doing it