Caliber - Shepherdsville

4.8 (815reviews)
94%
185 Arnold Drive,  Shepherdsville,  KY  40165

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (815)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Done in a good timeline and everything fixed well

Customer Service

Everything was great

My Experience

Work was on time. Quality was 9/10. Only one issue: estimate was higher than the quote; but management did give about a $300 discount. Will return for work in the future if necessary. Satisfied!

My Experience

Very happy with the repair on my Honda SUV. Everyone there was very friendly and kept me informed of the progress of my repair. Would recommend to others.

My Experience

Their is issues with paint work

Likely to Recommend

Repair Quality

Repair looks good paint match not so much

Customer Service

Paint match wasn't 100%

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

This would be a 10 but there was a couple of spots that could've been better. There was nothing egregious but a couple of small imperfections.

Customer Service

Customer service was terrific.

Likely to Recommend

Repair Quality

Customer Service

Excellent and fast service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Incredible customer service. Would recommend to anyone.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Staff was very professional and transparent!

Customer Service

Staff was extremely professional and transparent!

Returned Clean

My Experience

Work was completed on my car in quick time, they worked well with mount washington location and enterprise to get me taken care of. Within 3 hours or starting my claim process, I had already dropped my car off and into a rental car. Car was cleaned also. Appreciate it.

My Experience

My Experience

I think the job was done very well. It looks great!

Likely to Recommend

I was very satisfied with the repairs, so yes i would recommend the shop, and the help I received.

Repair Quality

We are very happy with the repairs. The good is still a little off, but it hasn’t been noticed. Otherwise alls good! Y’all did a great job!

Customer Service

Both employees I met were very helpful in everything. That’s the front desk and the body shop.

Returned Clean

My Experience

They rocked it out! Ya'll went to bat for me over insurance and came out on top. Ive had to deal with more than a few body shops in and around Louisville. You guys are easily the best of the best. Thank you so very much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were very efficient and friendly. Excellent service and communication

Customer Service

Returned Clean

My Experience

Emily and her staff very professional