Caliber - Shreveport - South
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great paint match. Looks like it did when it was new.
Customer Service - 5.0/5.0 -
Lisa and Austin were very nice.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality of the repair was great. My car looks like new.
Customer Service - 5.0/5.0 -
The Reciptinist is remarkable and very friendly. I never waited to be transferred on a call or to see my representative. Thank you
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never, Never recommend
Repair Quality - 0.5/5.0 -
Service was very bad, my car is still not right..they worked on the finder, service engine light was on, why I didn’t know. Had a full take of gas, someone was driving it…something was wrong with the window, sounds like outdoors..was raining in my car. This was my second time using Caliber Collision, the first time was great, I wouldn’t recommend to anyone. Very, Very bad.
Customer Service - 0.5/5.0 -
Never recommend
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
I'm giving a 3 only because after picking my car up the clips on my front grill was showing. The grill had been loosen I'm assuming this happened when it went into the paint shop. They told me they bent the trim around my window but they would replace it and had already ordered it. This was on Friday June 19th. Fast forward I called on June 22nd to let them know I sent pictures of my grill and I was told they would fix it when they replace my trim. Since then I've called twice and been told someone would call me right back. That never happened and I still haven't heard anything from them. So no I would not recommend them to anyone. Very much not satisfied. I wish it was an option for me to upload my pictures
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Friendly staff Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So far the repair looks great. The staff were all very helpful and courteous. It took longer than expected. I text communication was very good, but it kept delaying my completion date. Overall, right now I am glad to get my car back.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Bumper loose, back lift not aligned properly, and my emblem was put back on with double sided tape that stuck out. Very disappointed. Still waiting on new parts.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything worked smoothly
Customer Service - 5.0/5.0 -
Answered all my questions quickly and effectively
My Experience - 5.0/5.0 -
The repairs were completed promptly. The employees were so accommodating to my needs. Chase was very friendly. It was a stress-free experience. I'd highly recommend them to anyone in need of car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would never recommend
Repair Quality - 0.5/5.0 -
Awful customer service. AWFUL. They kept telling me the car was going to be ready in 2 days and it took 3 weeks. They outright lie to me multiple times and never called me, I always had to call them.
Customer Service - 0.5/5.0 -
See previous comments
Returned Clean
Ready on Time?
No