Caliber - Shreveport - South

4.5 (1,079reviews)
88%
411 Bert Kouns Industrial Loop,  Shreveport,  LA  71106

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,079)

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Excellent service. I have no negatives. I was kept informed through out the process. Special bonus to be able to drop off the rental at Caliber.

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My Experience

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Everyone was professional and made sure whatever i needed was taken care of

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My Experience

I am very satisfied with the repair that was done to my vehicle thanks you all was very helpful and understanding

My Experience

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Returned Clean

My Experience

My daughter was super excited to see her car looking brand new again!

Likely to Recommend

Repair Quality

Hope at Caliber Collision was incredibly helpful throughout the entire process of getting my car back to where it needed to be. From the very beginning, she demonstrated a high level of professionalism, knowledge, and genuine care for my situation. She took the time to clearly explain each step of the process, answered all of my questions with patience, and made sure I felt informed and comfortable the entire way through. What stood out the most was her communication. She kept me updated regularly on the status of my vehicle and made sure there were no surprises. That level of transparency really helped ease any stress I had going into the repair process. It’s not always easy dealing with car issues, but Hope made the experience smooth, organized, and far less overwhelming than I expected. Her attention to detail and commitment to excellent customer service truly made a difference. You can tell she takes pride in her work and genuinely cares about helping customers. Because of her, I felt confident that my car was in good hands and that everything was being handled properly. Overall, I’m extremely satisfied with my experience and grateful for the support Hope provided. She went above and beyond, and it did not go unnoticed. I would absolutely recommend Caliber Collision to others, especially because of the outstanding service I received from her.

Customer Service

Hope at Caliber Collision was incredibly helpful throughout the entire process of getting my car back to where it needed to be. From the very beginning, she demonstrated a high level of professionalism, knowledge, and genuine care for my situation. She took the time to clearly explain each step of the process, answered all of my questions with patience, and made sure I felt informed and comfortable the entire way through. What stood out the most was her communication. She kept me updated regularly on the status of my vehicle and made sure there were no surprises. That level of transparency really helped ease any stress I had going into the repair process. It’s not always easy dealing with car issues, but Hope made the experience smooth, organized, and far less overwhelming than I expected. Her attention to detail and commitment to excellent customer service truly made a difference. You can tell she takes pride in her work and genuinely cares about helping customers. Because of her, I felt confident that my car was in good hands and that everything was being handled properly. Overall, I’m extremely satisfied with my experience and grateful for the support Hope provided. She went above and beyond, and it did not go unnoticed. I would absolutely recommend Caliber Collision to others, especially because of the outstanding service I received from her.

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Returned Clean

My Experience

Hope was wonderful! She was very friendly and an exceptional communicator. She kept me up to date with clear and informative updates. I never had to wonder what the status of my vehicle was. Thank you, Hope!!!!

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I recommended the shop before I even picked my car up!

Repair Quality

Friendly and knowledgeable staff….wuick turnaround

Customer Service

Friendly and knowledgeable staff….quick turnaround

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cheap parts missing push pins under fender and under spoiler needs repair replacement parts not good!

Customer Service

waiting for repairs to be made

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My Experience

The entire process was nice and smooth. The staff was very and knowledgeable. I’m completely satisfied with my car repairs.

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Need different affiliates

Repair Quality

Caliber Collision did a great job but the alignment/ front end shop was terrible

Customer Service

Caliber Collision did a great job but the alignment/ front end shop was terrible

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Returned Clean

My Experience

Great service! Hope kept me updated on the repair status of my vehicle. Everyone I had contact with were courteous and professional! Thank you so much for making my experience with you easy.

Likely to Recommend

Repair Quality

Great service from the time I brought my car in until I received it back!

Customer Service

They were very good about keeping me informed about what was happening and the time it would take to complete the repairs.

Returned Clean