Caliber - Shreveport - Southeast

4.7 (797reviews)
93%
7551 E Kings Hwy,  Shreveport,  LA  71105

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (797)

My Experience

I was so pleased at how well they stayed in communication with me as our car was repaired. The repair process was very smooth. I would definitely use Caliber Collision again and recommend them to anyone we know.

Likely to Recommend

Repair Quality

Awesome customer service provided at Caliber Collision. I couldn’t have asked for a better experience and would recommend them to anyone.

Customer Service

Kept in contact with us on progression of repairs.

Returned Clean

My Experience

Great service. Kept me updated throughout the process. Much appreciated.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great service. Appreciated the team telling Enterprise to pick me up since they initially declined to do so.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Staff were very helpful and informative and remained patient during my many phone calls and scheduling changes. I loved the extra service of them coordinating with my car rental agency and even calling them to pick up my rental after I picked up my car after the repair work. Today I met with a friend who was very impressed with how “brand new” my car looked. Thank you to the many hands that played a part in making my car look like new again. I felt like I was treated like a VIP. Thank you.

Customer Service

VIP treatment

Returned Clean

My Experience

Well beyond my expectations, from start (meeting with the receptionist) throughout the process until the finish today!! Wonderful job from everyone involved and will recommend to anyone who asks!!

Likely to Recommend

Repair Quality

I would recommend them to anyone. Service, communication and results were stellar!!

Customer Service

See number 1

Returned Clean

My Experience

Great job. Well done

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very communicative throughout the whole process and got the job done in a great amount of time. My vehicle looks amazing I’m very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff was always very courteous and I was kept updated on the progress of the repairs. They did a great job, and it looks like new.

Likely to Recommend

Repair Quality

Customer Service

Everyone was great. They kept me informed and were easy to reach.

Returned Clean

My Experience

I loved the caliber collision team working with me through out the whole process. Making it very easy to work with my schedule.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Your team has excellent customer service and support!! Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service was amazing from start to finish. The shop staff kept me informed and they were informative throughout the entire process. Excellent Experience!!

Likely to Recommend

Repair Quality

Customer Service

Awesome Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The team did a great job in a timely manner!

My Experience

Would recommend these guys to anybody that needs repair work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This is the second time in a couple of months I’ve used Caliber. They did another great job on my SUV and got the job completed so fast! The staff is wonderful and they updated me all through the repair process. Everyone is so friendly and helpful and I will be recommending Caliber to my friends and family!

Likely to Recommend

I will definitely recommend!!

Repair Quality

The repair on my car looks great! Everything was finished quickly and professionally. I was notified all through the process and the staff is so knowledgeable and courteous! I’ll be recommending Caliber to anyone in need of collision service!!

Customer Service

Customer service is top rate!! I was so pleased with the professionalism of each person I came in contact with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience