Caliber - Sicklerville

4.8 (3,843reviews)
97%
2781 Sicklerville Road,  Sicklerville,  NJ  08081

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,843)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including daily text and phone updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The welcoming, professional, and courteous atmosphere is frequently mentioned, along with the staff going above and beyond to make stressful situations easier. A small number of customers noted improvement opportunities around delays in completion dates and more consistent proactive communication when timelines shift, as well as ensuring all vehicle components are properly reassembled before return. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop.
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"The quality of the workmanship on the appearance of the repairs were fabulous. Clean lines, the paint is smooth and matched flawlessly. ..." Read more
"Excellent work and great attention to detail"
"... giving attention at every point in communication. The work done on my car was flawless. I am a very satisfied customer." Read more
"... undamaged side, I noticed several issues: 1. The headlight is not properly aligned. There is a noticeable and uneven gap between the headlight and the surrounding body panels. ..." Read more
"... was satisfied. This reduced my cost drastically. #Honesty #Customer Satisfaction #Communication #Quality Workmanship A+ I highly recommend anyone to take thier vehicle at ..." Read more
"... that the body parts were attained so quickly. The repairs were made ahead of estimated time. Thank you!" Read more
"... was not done when promised. As a matter of fact the completion date was pushed back 4 times." Read more
"... thought it would be weeks until my car was complete. Every day I got a text update with moving the timeline up! My car was completely brand new in like 5 days. Great ..." Read more
"The car was ready 2 days earlier than expected Great job"
"The communication was excellent and the work on the car was impeccable"
"... dropping the car off, and picking up my rental. Was updated with the repairs along the way which is awesome because other businesses typically dont do that - ..." Read more
"I was text every single day at least once if not more on where they were with my car and expected time ..." Read more
"In person everyone was pleasant but the communication while my car was in the shop was non existent."
"Communication was absolutely fantastic every step of the way"

Likely to Recommend

Repair Quality

The customer service is great! The repairs are sooo... good. I've had people who saw what it looked like before the work talks about how nice it looks, and if you didn't know it had been damaged you wouldn't know! This is the second vehicle I've taken there. Recommend you guys to friends. KEEP UP THE GOOD WORK!!!!

Customer Service

My Experience

Everyone there is awesome and great service.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

No caliber my front sensor

Likely to Recommend

Repair Quality

Súper dissatisfied because fender keep coming off and they also spray paint part of my front crome bumper and couldn’t calibrated my front cam sensor light always on

Customer Service

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Repair Quality

Customer Service

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Repair Quality

I was told my car was done came to pick it up the bumper was not on properly and there was still paint missing. So left my car there to be fixed again. Once that was corrected I picked my car up drove away and now the blind spot indicators are on and my car is throwing codes that they are not working.

Customer Service

They have tried to fix their mistakes, but they could have been avoided if someone inspected my car before saying it was done.

Likely to Recommend

Repair Quality

Great professionalism, customer service was very good, nice people, & work in reference to damage was repaired nicely & in a timely fashion. My experience was stress free. Thank you

Customer Service

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Repair Quality

Nice work

Customer Service

Excellent

Returned Clean

My Experience

My Experience

Excellent service, my car was done quickly and perfectly. Would absolutely recommend to family and friends.

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Repair Quality

Customer Service

My Experience

Kilian Leisy was on top of the fast repair of my car. He updates me everyday. I was very happy the way he handled the speedy process. He explained everything that was done with the repair. Thank you, Kilian.

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Repair Quality

Customer Service

My Experience

I picked up my vehicle after the repair, but unfortunately I am not satisfied with the quality of the work. After inspecting the repaired side of the vehicle and comparing it with the undamaged side, I noticed several issues: 1. The headlight is not properly aligned. There is a noticeable and uneven gap between the headlight and the surrounding body panels. 2. The gaps around the headlight, front fender, and hood are uneven. The panels do not line up properly, especially when compared with the opposite side of the vehicle. 3. The plastic/rubber trim around the front wheel area is not installed correctly. On the undamaged side, this piece sits properly over the adjoining section, but on the repaired side it does not line up or fit into place correctly. 4. There is a large open gap behind the repaired-side fender when the front door is opened. On the opposite side, this area is properly covered/closed with the appropriate plastic trim or panel. On the repaired side, the area has been left noticeably open. 5. The front bumper is also not properly secured or seated. There is a visible gap, and when I push the bumper inward from underneath, it moves back into the position where it should normally sit. Once released, however, it does not remain properly fitted.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sadly, I’ve had to use Caliber Collision in the past. But good news - I keep coming back due to their great service! Kilian is always a pleasure to deal with & tremendously helpful.

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was extremely professional. Very informative. I am very pleased

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Repair Quality

Customer Service

My Experience

They did great job and so kind people love their serve !!

My Experience

Very communicative and fast.

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

This is my second time using Caliber Collision and would not have gone anywhere else. It was USAA’s recommendation and could not be more pleased. I was informed on the progress from first to day till completion. On return car look great and was clean. Thank you for your great service!! Special thank you to Denis!!

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Repair Quality

Customer Service