Caliber - South San Jose
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
I do not believe my car was fixed properly the reason I brought it in did not get resolved.
My Experience - 5.0/5.0 -
I needed it taken care of quickly , and they did it well.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team exceeded my expectations every step of the way, at my car looks beautiful. We're still working on a few small things, but it feels good to be back in my own car and on the road again! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
VERY satisfied. The team was not only friendly and professional, but it's exceeded my expectations every single step of the way. I can't say enough good things about the work they did -- and the amazingly short timeframe,l they did it in!
Customer Service - 5.0/5.0 -
I think your "10" ratings sell the team short. If 10 is "completely satisfied", how do I rate outstandingly amazingly exceeded expectations? That's not a "10" if ten means just satisfied. Suggestion: provide a way for people to say that your team literally i blew the customer's minds. On a scale of 1 to 10, where ten is the absolute best it could be, i would rate this facility a 20.
Returned Clean
My Experience - 0.0/5.0 -
I have some small trim pieces that are broken on my trunk that are not too big of an issue. The 2 major issues I have was that someone spilled glue on the top of my rear driver side seat and there’s a broken sensor on the control arm that wasn’t fixed that effects how my headlights work.
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service, quick repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very satisfied!
Customer Service - 5.0/5.0 -
very satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Quick and easy
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Excellent service, they kept me inform every step of the repair process, I liked that Enterprise car rental was right there, it was very convenient.
Likely to Recommend - 2.5/5.0 -
Pick up suv procedures need to be address...
Repair Quality - 5.0/5.0 -
Excellent service but when I pick up suv, the girl in office needed some help, she did Excellent job but alot of pick up, I suggested having customers paperwork printed in morning of pick up day, that would have saved time, I was there for pick up, it took 1 hr, then her having to walk with customers to another part of office, these changes could have been time saving for me, luckily I wasn't in a hurry, very un organization, alot of people sitting waiting there turn, work on suv was Excellent but not sure if I would choose ur location if I need a bodyshop or was going to recommend to a friend, I have 25 yr as sales advertising rep, so I really watch customer service cuz that what brings customers back or referrals.
Customer Service - 5.0/5.0 -
Read 1st comments
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good communication and service level was good. Thank you Terri.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Progress was very easy and smooth
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very satisfied with the services Caliber Collision provided. I was very pleased on how they were keeping me up to date with the entire process. Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
terry was great. done in 4 days