Caliber - South San Jose
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This is my first time using Caliber Collision. If I am in need of such services again I will definitely return! Great service and communication. Thanks, Caliber!!
Likely to Recommend - 3.5/5.0 -
I still have to take my car for the additional repairs mentioned earlier.
Repair Quality - 3.5/5.0 -
The car pulls to the right and the trunk-closing warning bell is no longer working. I plan on taking it back for a proper repair.
Customer Service - 5.0/5.0 -
Everyone was nice and friendly.
My Experience - 5.0/5.0 -
Thank you! Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your mechanics do a superb job it was in the same shape as when I purchased it the lady that took my vehicle and returned as well as the front desk ladies were very helpful .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looked brand new again! Friendly staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone there are very kind and very professional. From start to finish. Thank you very much for your work. Extremely happy!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was done in a timely manner as promised. Everyone courteous and professional. Especially like Jessica and Carl. Would recommend you to anyone I know who needs car repair.
My Experience - 5.0/5.0 -
The rear bump repair was quick and well done. I received daily update over email which is nice. Thanks
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me in the loop
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My only issue with the repairs were that not all the parts were ordered at once, so my repair took 3 days longer than originally estimated. I can understand that estimates are just that: estimates. But a failure to order the right parts AFTER a full week of working on the car didn't seem normal to me. It just seemed a little strange that no one knew about this until 90 minutes before the car was due to be picked up, which resulted in a last minute change to my weekend plans. My original est. completion date was Fri Dec 11. I called on Dec 11 at about 2:45 and was told that the car was almost done and would be ready by 4:30pm that day. Then 10 min later, I got a call from the shop saying that a part had mistakenly not been ordered, and that the supplier was out of stock, and there would be no chance that the car would be done any earlier than the following Monday. I called back on Monday at 3pm, and was promised the car would definitely be ready by 4:30pm, and it was. Maybe I'm just naive about auto-body repair, but 11 days to repair a bumper and some buffers seemed a bit long to me. On the bright side, I was informed that your company was willing to pay for the additional 3 days of the rental car costs, due to this error. I thought this was a really good decision which demonstrated good faith, and made me feel a whole lot better about the overall experience.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
your staff was very friendly.fast and efficient!