Caliber - South San Jose
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Organized. From inspection of the damage, the estimate, securing the parts needed for repair to the finished product. I loved that my car was also washed! It looks great and it is 14 years old! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Not sure if its related or not.. But after I picked up my car from the repair shop.. 1 hour later I had a puncture on one of the tires.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The car looks great with the repairs. When we were picking up the car, they let us know that one of the aftermarket parts, they wasn’t satisfied with the way it looked after sitting in the sun . The part they started to warp so they ordered the OEM Lexus part and said they would call us when it comes in and they would replace the the part, also the gas door lock also didn’t meet their standards when we picked it up and they said they were replacing that as well. We noticed that when we drive the car when when it’s cold it seems like there’s a vibration in the exhaust that makes a rattling noise and then it goes away after it’s warmed up but other than that the car looks really nice and I’m impressed with your service. Thank you very much for repairing our car. David & Marilyn Golenberke
My Experience - 5.0/5.0 -
Marlon was very communicative throughout the duration of repair. The car was repaired to my satisfaction and was impeccably clean when I received it back. I am very happy with the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very happy with the service provided by Caliber Colision. Through out the duration of my car's repair, I got timely SMS updates and when I received the car, it was immaculate clean. I would highly recommend this repair center.
Customer Service - 5.0/5.0
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
A big shout out to Terrie for taking care of my car and providing daily updates and responding to all of my questions. She even stepped away during what looked like her break, to check on the car when she saw me waiting outside to pick it up. Thank you Terrie. The front desk staff was also very welcoming.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job on the service of my vehicle. Terrie was very nice and communicative throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
fixed very well. car cleaned inside and out. 8 days to fix. this seems a long time.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mariam was awesome! She kept me updated through out the entire process.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was very pleased with all aspects of claim and repair
Repair Quality - 5.0/5.0 -
My repair looks great. Was always kept in loop of status of completion. Everyone from office, to driver and Robert and Eddie were so helpful
Customer Service - 5.0/5.0 -
See prior comments
My Experience - 5.0/5.0 -
Friendly professional staff….good job done on my car…looks great
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for leaving my car brand new again!
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication from Miriam on the status of the car. Finish was excellent. Caliber is my go-to shop.