Caliber - Sparks - Spanish Springs

4.5 (854reviews)
91%
155 Ingenuity Ave,  Sparks,  NV  89441

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (854)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Trim is cracked on rear window, fit gap on top of rear hatch twice as wide as original gap. Right side window trim looks poor. Paintwork is ok, not as smooth as factory in the light. EGolf badge was not installed and thrown away. It’s on order I believe.

Customer Service

Good, had to ask for updates on things when I feel you should reach out to me

Returned Clean

Likely to Recommend

Repair Quality

I’m very satisfied with the work done on my truck. Thank you so much for your hard work.

Customer Service

I’m very very satisfied. Thank you all.

Returned Clean

My Experience

Good quality workmanship.

Likely to Recommend

Need for them to keep us informed of the repair progress.

Repair Quality

Customer Service

A little lack of keeping us informed of the repair progress.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The manager Scott was a please to work with. He was able to resolve my vehicle repair with a reasonable price. This is great business to take your vehicle.

My Experience

The scratches on the passenger headlight and the gaps between the fenders and bumper

Likely to Recommend

Probably not

Repair Quality

Wasn’t really satisfied. My passenger headlight still scratched and my bumper has gaps

Customer Service

Customer service was good

Returned Clean

My Experience

Very happy with my experience!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The only thing that would have made the experience better is if my gas would have been the same as when I dropped it off.

Customer Service

My Experience

They did an amazing job very happy with the work

Likely to Recommend

Repair Quality

I noticed some imperfections in the clear coat on the fender after painting

Customer Service

Returned Clean

My Experience

Great job. My second repair with Caliber. Both were professionally done!

Likely to Recommend

Repair Quality

My second repair at Caliber and both were perfect!

Customer Service

Second repair at caliber. As usual everything went smooth an they did a great job Thanks Caliber Earl

Likely to Recommend

Repair Quality

Great work, done on time.

Customer Service

They were all pleasant to deal with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Excellent job and excellent service. I was a few minutes late on Friday night and they stayed

Repair Quality

Driver’s window difficult to roll down and up

Customer Service

Stephane was terrific

My Experience

2 pieces of bumper , were not completely attached. Will have to return next week to be corrected.should have been inspected and fixed before we were called to pick up car this afternoon. .

Likely to Recommend

Repair Quality

Car was returned to us with some unsatisfactory repairs 7/31/26. Was told to bring back Monday 8/3/26 for repair. Call Monday from service writer they had ordered a new part that would be there Tuesday. Now is Thursday with no further contact. Car was put out by tech as ready Friday. Washer did not notice poor job. Service writer called and told us it was ready having obviously not looked at car. So Three people said that poor repair job was ok by them. We are not happy as more time is going on and I guess since Caliber has already been paid, service is over.

Customer Service

Likely to Recommend

Not super likely to recommend. This process took way too long. I had a WRX go through the same thing with more damage and it did not take nearly as long to get it fixed COMPLETELY.

Repair Quality

Why would they keep my car an entire month and not fix the wheel where I was directly hit?

Customer Service

The girl was nice but I constantly had to reach out for updates. The eta date came and went and I would have never gotten any updates if I wasn't the one reaching out for them.

Returned Clean