Caliber - Sparks
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
everything was great!
My Experience - 5.0/5.0 -
Quality of work, timeliness and communication all exceeded my expectations. Josh was great, very responsive and transparent. Caliber made a very stressful situation easier to deal with, so very appreciative for the service I received.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every thing went smoothly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The man that assisted me with paperwork and everything else was very kind and explained everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The service advisor (maybe Josh?) was great and quickly responded to questions or needs and took care of everything. Very nice guy
My Experience - 5.0/5.0 -
Josh was amazing! Great customer service and he was honest about the timeframe and getting my car roadworthy
My Experience - 5.0/5.0 -
I had gone to the Caliper Collision in reno and the experience at this one was much better and efficient. I appreciate the customer service and quick repair! Riley was my service adviser and she was great at communicating with me from start to finish!!
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great communication throughout the process!
My Experience - 5.0/5.0 -
Almost daily texts basically every step of the way, that the progress of my car was going smoothly. Which gave me such peace of mind , as I'm very peculiar about this car. The car is beautiful! The time frame was alot quicker than I imagined. Please tell Joshua thanks !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy,good attendance
Customer Service - 0.5/5.0 -
My car was very dusty they step on the back seat with duty shoes, it was a dust all over the interior ,I'm very disappointed
Likely to Recommend - 3.0/5.0 -
That that specific location if the front deak don't not know how to help or treat costumer care. Likely to go down more if more missed communication keep happening in the district.
Repair Quality - 1.0/5.0 -
The repair looks great, and I understand they were supposed to repair what was needed, but when I picked up my car, I noticed my paperwork that was tucked into the side of my center console was on the floor, and the items in the back passenger seat pocket had been taken out and placed on the floor. It makes me wonder if they were looking for something and why they were going through my car and leaving a mess behind; I know my car is messy due to my kids, but those things do not belong there, and that is not where I placed them when I dropped off my car, especially when they were only there to fix the back bumper.
Customer Service - 0.5/5.0 -
I had to make a lot of calls to different departments. I was scheduled to meet at one place but was scheduled to drop off my car at a different place that I did not get any notification about; I am very disappointed. The girl at the front desk did not help me much. When I explained to her that the manager at the other department told me she could call her, she replied, "She is not my manager, so I am not calling her. We have our own manager. I am not calling her because she is not my manager." This was very unprofessional and disrespectful to other crew members in my opinion. They do not care about their clients or other staff members. I give five stars to Josh, the tech who came up and helped me through it all. I explained to him what I did and that I had the other department call and send the registration to that specific location to work on my car. Josh helped me out and got me out of there. Overall, my experience at that location was poor, and the girl at the front desk needs more coaching. But Josh I give him professional customer service 5 stars. In and out, notting more, double check himseft to insure his customer is satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Everyone was so nice and helpful loved the texts that kept me updated on my car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Josh was assisting me and he always had answers or found answers quickly. He’s a great asset to your team.
My Experience - 5.0/5.0 -
They went above and beyond it looks beautiful better than before the accident
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job kept me in the loop the whole time and finished ahead of schedule
Customer Service - 5.0/5.0 -
Friendly and knowledgeable
My Experience - 5.0/5.0 -
I really appreciate Joshua’s attention to explaining everything and keeping me updated. He was very helpful throughout this process.