Caliber - Sparks - Spanish Springs
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
Well where do I start. I went to pick up my car. The glass in the passenger side mirror still missing on the passenger side. When I ask about it I was told they didn’t know what had happened so they didn’t replace it. (The mirror missing was on the front passenger side of the vehicle where the damage occurred) the mirror doesn’t work either and the mirror cover is scratched from the accident. I also saw on the quote and invoice that parts were replaced such as the air box which had not been changed and is still original which I am assuming is insurance fraud on your companies end. Charging for parts that were never installed. So I would say I am completely disgusted and disappointed in Caliber collision and how they do business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did great work and did it really fast
Customer Service - 5.0/5.0 -
They did great work and did it really fast
Returned Clean
My Experience - 5.0/5.0 -
Great service and an exceptionaly quick repair once parts wee in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great
Customer Service - 5.0/5.0 -
They were great
Returned Clean
My Experience - 5.0/5.0 -
Timeline for repair was exactly as estimated, communication was excellent, and every staff member was professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Dawn informed me of small area that was not fixed. I accepted it. Supposedly when protective coating put on after 30 days it will fix it. The staff was very helpful.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Refer to previous comment.
Customer Service - 3.5/5.0 -
Not everything was fixed from the crash, but the front desk staff were very helpful and always polite.
My Experience - 5.0/5.0 -
Staff was great and did a fantastic job!
My Experience - 5.0/5.0 -
Awesome. You guys are amazing
My Experience - 5.0/5.0 -
Awesome experience with Caliber Collision I was informed every step of the way and when it was time to pick up my vehicle we did a walk thru and confirm everything was working as expected.
My Experience - 5.0/5.0 -
Britany and Paige provided outstanding customer service, and kept us consistently up to date. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Glue wasn’t cleaned off some parts of the car and the side pieces around the trunk are not flush with the body. Also some of the scratches caused by the collision were not repaired.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Vehicle repairs were incomplete do to miscommunication during manager change. Repairs being completed at this time.