Caliber - Sparks - Spanish Springs
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
First of all i love the customer service. My car is good as new! Thank you Caliber Collision in spanish springs! Very accomodating. Very satisfied with their work! 🫶
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall, a very good experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
If I could give them a higher score I would give them a 15
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was so kind and patient with me and they were absolutely on top of keeping me updated on every part of the process. Thank you Dawn for being so Kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So pleased with work, amazed at how beautiful my car was, detailing was amazing. I was rather upset when I was told how long it would take, n not very nice about it, but those wonderful ladies that work for you were so understanding and nice. REALLY NICE!! They don't deserve a 10 for what they did, but more like a 100! So kind n even finished up earlier than expected, saving me a bundle on my car rental. I commend you for having such great people working for you. Thank you so much. Elaine B
Likely to Recommend - 5.0/5.0 -
You were great even if I did have to drive to the ends of the earth to get there!!!! LOL
Repair Quality - 5.0/5.0 -
Excellent!
Customer Service - 5.0/5.0 -
I have sent a reply already, but let's see if I can remember all I said.... The two ladies that helped me were really great. Even when I was upset that it was going to take so long, they kept their calm demeanor and both were so nice and helpful. I can't really give them a ten rating as they really deserved more of a 100. I was so happy when the car was done 10 days sooner and when I got it, it was beautiful! Clean and sparkling, amazing. It looked like a new car. Thank you so much for having such wonderful ladies and employees and thank you for doing such a great job on my car.
My Experience - 5.0/5.0 -
I’m a very happy customer my car good really nice thank you Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ima happy customer
Returned Clean
My Experience - 5.0/5.0 -
Everything was done quickly and way ahead of schedule. I was kept up to date on the repairs and what was needed weekly. Fantastic service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff atmosphere at Caliber was upbeat and friendly. They like each other and cooperated on managing my issues. They kept me informed on both, the ups and downs of the repair process. They were gracious, resourceful, and candid. I appreciate their honesty. They rejected two damaged bumpers! I appreciate their quality control!!! It takes courage, a LOT OF COURAGE! And, I don’t mind the delay!!!Thank you!
Likely to Recommend - 0.5/5.0 -
The vinyl on the door frame has bubbles under it, the vinyl was not cut straight and has a wrinkles appearance at the corner and looks like it was ripped off and not cut off with a straight edge, the window still makes a clicking noise when I roll it up and down, the door does not sit flush on the body frame and appears more raised, (Sometimes prompting the "door open" dash light to turn on) They said one of the headlights was out but when they went to replace it, it still does not work, they forgot to put the sticker inside the door with the VIN number and vehicle make and model so the car can be identified, and while they say they have ordered a new one, no one has called me to let me know if it has arrived yet. Overall I am really unhappy with the final result and I will be calling the shop to see if they will be willing to fix their mistakes. (on a good note though, I do appreciate the communication during the repair process, you the two ladies I often talked to at the front desk were very pleasant to deal with as well.)
Repair Quality - 0.5/5.0 -
The vinyl on the door frame has bubbles under it, the vinyl was not cut straight and has a wrinkles appearance at the corner and looks like it was ripped off and not cut off with a straight edge, the window still makes a clicking noise when I roll it up and down, the door does not sit flush on the body frame and appears more raised, (Sometimes prompting the "door open" dash light to turn on) They said one of the headlights was out but when they went to replace it, it still does not work, they forgot to put the sticker inside the door with the VIN number and vehicle make and model so the car can be identified, and while they say they have ordered a new one, no one has called me to let me know if it has arrived yet. Overall I am really unhappy with the final result and I will be calling the shop to see if they will be willing to fix their mistakes. (on a good note though, I do appreciate the communication during the repair process, you the two ladies I often talked to at the front desk were very pleasant to deal with as well.)
Customer Service - 4.0/5.0 -
I appreciated the text communication during the repair process, and the two ladies I often talked to at the front desk were very pleasant to deal with as well.)
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The door was replaced but they used the same (original) side mirror?
Customer Service - 4.0/5.0 -
Lack of communication at the beginning of the process.