Caliber - Sparks - Spanish Springs
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Absolutely I wish I would’ve known about this place 2019 if it was in business still because the place I took mine to on Glendale was horrible. They did horrible work. I don’t know the name of it. I forgot, but it was by the railroad tracks by the old Sears building. 🫢
Repair Quality - 5.0/5.0 -
Riley was very helpful and very kind and explained to me what was going to be done and that she will have contact with me over the next couple days. Very nice girl , kind of hard to get in touch with me so whenever I got the message, I called her back and she was right there for me as she said she would be thank you very much Riley 😁 The work is amazing what they done looks brand new. I will be bringing my car back to the guys but hopefully not for a while. Have a good day thank you Jody Darcy.
Customer Service - 5.0/5.0 -
I just want to say Riley was amazing. She explained everything to me what would be done and she made me feel not stupid asking questions very caring young girl my grandson seen the word. He said it looks great. They did a great job I just want to say thank you so much for the staff helping me and especially Riley, thumbs up 🥰
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I love the work done to my vehicle and the timely manner it was done in. I appreciated all of the updates and professionalism from Lori and Caitlyn. Every interaction was smooth and hassle free. The atmosphere of Caliber was very welcoming, organized and professional. Couldn’t ask for more, I will definitely be bring my next vehicle to Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
See comments to the previous question.
Customer Service - 0.5/5.0 -
The damage primarily involved a broken rear light and a minor scratch, which required replacement of the rear light and a small paint repair. I was informed that a clear coat would also be applied to ensure the repair blended seamlessly. Unfortunately, the condition of my vehicle upon pickup and the subsequent attempts to correct the issues have been highly disappointing and unprofessional. When I retrieved my truck, I observed the following problems: The interior of the vehicle was left dirty, with a noticeable white powder residue throughout. An incorrect decal was installed on the repaired side. The clear coat application was poorly executed, with visible overspray in several areas. The black plastic rail on top of the truck bed was loose. I was later informed that it had been removed during the repair process, and apparently, some of the clips were broken during reinstallation. There was black adhesive residue left on multiple exterior areas of the truck, which required me to return for cleaning. Although the plastic rail was eventually reinstalled properly, the decal replacement remains incorrect, as it has been positioned approximately one inch lower than the decal.
My Experience - 5.0/5.0 -
Riley did a great job !!!
My Experience - 5.0/5.0 -
Riley was fantastic! Not only was she friendly, but she did a great job keeping me updated and answering questions!
Likely to Recommend - 5.0/5.0 -
I have been pleased both times I have used Caliber Collision
Repair Quality - 5.0/5.0 -
My car looks good as new and Riley did an excellent job communicating with me to let me know the status of the repairs!
Customer Service - 5.0/5.0 -
Riley was exceptional! Friendly and informative!
My Experience - 5.0/5.0 -
Very good job. Looks like it was never involved in any accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The work done looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very excellent experience and professional work. I was very surprised that my car was cleaned outside it looked brand new. Thank you very much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did excellent job, car looks great. Service & communication was top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They were great helpful a did a great job on car. It took a little longer than I expected, but it still was OK since I had a Rent-A-Car but overall, it was great.
Customer Service - 4.5/5.0 -
When I first walked in there, the lady wasn’t as nice. She wasn’t rude, but she wasn’t super friendly overly helpful but then she got way better.
My Experience - 5.0/5.0 -
The technicians were thorough, quick and efficient with my time and repairs. My rep Riley kept me up to date and made sure to return my car to me fresh as could be. The entire staff at the front desk were also a delight. If I ever need work or repairs again, I will definitely be back🖤
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone from my rep Riley to the technicians and front desk associates were wonderful! My car was repaired quickly and efficiently. They kept me well informed and even gave my car a good wash after. If I need any repairs in the future, I will definitely be back🖤
Customer Service - 5.0/5.0 -
Everyone from my rep Riley to the technicians and front desk associates were wonderful! My car was repaired quickly and efficiently. They kept me well informed and even gave my car a good wash after. If I need any repairs in the future, I will definitely be back🖤
Returned Clean
My Experience - 5.0/5.0 -
Thank you for working quickly on the vehicle and getting it fixed within a week.