Caliber - Sparks - Spanish Springs

4.5 (861reviews)
90%
155 Ingenuity Ave,  Sparks,  NV  89441

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (861)

My Experience

Thanks to a great staff at Caliber, my repair was handled efficiently, and I was communicated to throughout repair.

Likely to Recommend

Word-of-mouth is the best form of advertisement and I certainly would recommend this particular Caliber team to work on any friends or family vehicle

Repair Quality

Im glad I have the opportunity to give this important feedback. Caliber did a fantastic job repairing my truck with a new integrated front bumper ( color matching, fit and finish)!

Customer Service

The staff was helpful and communicative

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service! Kept me up to date about the status of my repair. So wonderful, friendly and professional. I will always use Caliiber Collision.

Likely to Recommend

Repair Quality

Customer Service

Had a wonderful experience. Kept me up to date on the progress. The staff was friendly and helpful. Will always go there because of the quality of the workmanship and their helpful and friendly staff!

Likely to Recommend

Repair Quality

Mirror was loose. Wrong cap was placed on mirror. I had to drive back out to the shop to get these items addressed. I was happy that Riley took responsibility for the problem.

Customer Service

When I expressed concern about the mirror cap being wrong I was very forcefully told it was correct. I was impressed that your staff defended the work so vigorously. Even though it was not correct

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Riley kept us updated on the progress of our truck daily. She explained what was going on, like waiting for parts, what the next step was. She had a lot of patience with my husband, talking and explaining everything to him every time he called.

Likely to Recommend

Repair Quality

Everyone on staff was friendly and knowledgeable

Customer Service

Customer service was excellent from the moment I called to schedule from the time I picked up my car

My Experience

Riley was amazing with regular updates and the entire team was so easy to work with. I felt like my car was going to be well taken care of from the first day I dropped it off!

My Experience

The car looks and handles as if brand new Thank you so much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very good job

Repair Quality

Finished product looks very good and I can tell the team took their time to produce a high quality service in repairing my vehicle

Customer Service

Katie at the front desk was friendly and welcoming. Riley did an excellent job with communicating the status of the reality on my vehicle

Returned Clean

My Experience

Everyone was very nice and professional. They kept me updated on the progress of the repairs. Highly recommend them.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Pleas e thank everyone for being so courteous and competent car looks great

Likely to Recommend

I told everyone this is the place for sure repair.

Repair Quality

Everyone was amazing.

Customer Service

Very best from front to back.

Returned Clean

Likely to Recommend

Everything was good only that first impression when I came in from one of the female at the front that did not know Geico could do the reservation online for their customer

Repair Quality

My car looks great

Customer Service

When I came in at first one of the customer service, the white female was not very welcoming. Instead of listening she jumped to conclusion.

My Experience

My Experience

The team at caliber managed to get parts and finish our repair ahead of schedule. They communicated very well and made sure we were well aware of how the repair was progressing.

Likely to Recommend

Repair Quality

Customer Service