Caliber - Spring - Aldine-Westfield
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The garage door remote and four carpets are missing. Unfortunately, when the car was delivered to my garage door, I didn't use the remote to open the garage door or check if everything inside was there. I only discovered they weren't in my car when I tried to use them the next day. I tried to leave the messaged to the person who sent me the car repair progress report. But they didn’t reply back to me
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 2.0/5.0 -
It will be a struggle to recommend
Repair Quality - 1.5/5.0 -
Communication was poor throughout the process. The ultimate time frame was not the issue. It was the way it was communicated. Everything shared with me was not accurate in terms of timing. I want the job done correctly so if there were delays there is a way to communicate that to a customer. Having my car app linked to my phone there were times that nothing was happening and I was told otherwise. The car arrived in caliber possession on 11/18/25 and was returned to me 12/31/25 Things happen, insurance issues, parts holidays but I think consistency in communication is necessary.
Customer Service - 3.0/5.0 -
When I heard from my rep he was pleasant but he did not have a good feel for what the process would be
Returned Clean
My Experience - 5.0/5.0 -
Amazing service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Made everything seamless!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Made everything seamless
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job … car looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision for exceeded my expectations. By far, they are the best body shop in the Houston area.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They far exceeded my expections.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It’s my 21-year-old son’s first mustang. He purchased a 2024Ford Mustang in 2023 involved in the incident literally cried when he had to drop his car off all he saw was his hard work get shattered. Raised in Spring area, he remembered passing caliber collision he would see luxury cars especially sports cars being restored he said if I ever got into an accident that’s why I will take my baby, and he did just that. caliber collision restored not only his car, but his heart. He has found a collision shop that would be called home for him and his future family that’s the best extended warranty any son could have
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always.
Repair Quality - 5.0/5.0 -
Always done properly, on time and car is clean.
Customer Service - 5.0/5.0 -
Love Emmett and the team. I feel like a regular here. lol
My Experience - 5.0/5.0 -
They did a phenomenal job on repairs to my car. It looks brand new. I have gotten so many compliments on the detail & precision of the repairs. I am totally satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and very good communication, we were kept up to date on repair status.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely appreciate the service provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Although I was updated frequently, a month without my car was a lot.
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
OMGOSH MY car looks super and stunning. Their work was flawless. Superior work done on a car that was very messed up. I am highly pleased and satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
At least not this location for Caliber. I meant to use the one I had before and clearly they aren't the same.
Repair Quality - 3.5/5.0 -
The repair looked nice, but the wax job was messy with residue left along the edge of the hood.
Customer Service - 1.5/5.0 -
Calls were not returned and I was told they tried calling me.....which I never got despite having no other phone issues. I felt lied to.