Caliber - Spring Lake

4.9 (479reviews)

97%

(910) 705-3223

1010 N Bragg Blvd, Spring Lake, NC 28390

97%

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1010 N Bragg Blvd
Spring Lake, NC 28390

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About Caliber - Spring Lake

See Photos

1010 N Bragg Blvd
Spring Lake, NC 28390

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (479)

Sort By:
Newest
Rating

388 Customers Rated

5 Stars

72% Complete

(345)
4 Stars

6.5% Complete

(31)
3 Stars

1% Complete

(5)
2 Stars

0.6% Complete

(3)
1 Star

0.4% Complete

(2)
< 1 Star

0.4% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting regular text and phone updates that kept them informed throughout the entire repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many vehicles were completed ahead of schedule. Staff professionalism, friendliness, and genuine care for customers were frequently mentioned as standout qualities. A few customers noted minor concerns such as paint imperfections, alignment issues, and delays in parts arrival, but these were isolated comments shared directly by customers rather than systemic issues.

Select to learn more

Service Quality
Timeliness
Communication

"... Caliber were incredibly kind and professional, and the repair made to my vehicle was absolutely phenomenal. The paint job alone is immaculate! A beautiful job ..." Read more

"... outstanding results. My vehicle looks as good as new, and the attention to detail in the repair exceeded my expectations. Thank you to the entire team for going above and ..." Read more

"... I highly recommend this Caliber Collision. Their professionalism and customer service were outstanding." Read more

"... about their customers and take pride in what they do. My vehicle looks fantastic, and the entire experience exceeded my expectations. Im beyond satisfied and would absolutely recommend ..." Read more

"Excellent service and quality in the repair of my car. Very grateful for the care and the impeccable result."

"... just texts, but actual phone calls from real people. The repair was completed in a timely manner, and I never felt like they were rushing the job. This was especially ..." Read more

"It was earlier than promised"

"I received my car back before originally planned."

"... via email and phone. Prompt response to inquiries. Efficient and timely completion of repairs." Read more

"Was ready almost a week and a half sooner than expected!"

"... and no hesitation. Throughout the entire process, communication was excellent. We were able to get our vehicle in quickly, and during the repair we received regular ..." Read more

"... experience with Caliber Collision from start to finish. Their communication was top tier I was kept informed every step of the way, which gave me so much peace of mind during ..." Read more

"I appreciate the continuous status communication via text and the transparency of the repair process. My car ..." Read more

"Great communication via email and phone. Prompt response to inquiries. Efficient and timely completion of repairs."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... Caliber were incredibly kind and professional, and the repair made to my vehicle was absolutely phenomenal. The paint job alone is immaculate! A beautiful job ..." Read more

"... outstanding results. My vehicle looks as good as new, and the attention to detail in the repair exceeded my expectations. Thank you to the entire team for going above and ..." Read more

"... I highly recommend this Caliber Collision. Their professionalism and customer service were outstanding." Read more

"Excellent service and quality in the repair of my car. Very grateful for the care and the impeccable result."

"... just texts, but actual phone calls from real people. The repair was completed in a timely manner, and I never felt like they were rushing the job. This was especially ..." Read more

"It was earlier than promised"

"I received my car back before originally planned."

"... via email and phone. Prompt response to inquiries. Efficient and timely completion of repairs." Read more

"Was ready almost a week and a half sooner than expected!"

"... and no hesitation. Throughout the entire process, communication was excellent. We were able to get our vehicle in quickly, and during the repair we received regular ..." Read more

"... experience with Caliber Collision from start to finish. Their communication was top tier I was kept informed every step of the way, which gave me so much peace of mind during ..." Read more

"I appreciate the continuous status communication via text and the transparency of the repair process. My car ..." Read more

"Great communication via email and phone. Prompt response to inquiries. Efficient and timely completion of repairs."

Demetrius (Honda owner) reviewed 8/11/26

Shamala (Honda owner) reviewed 8/10/26

Collin (Nissan owner) reviewed 8/7/26

They did great, both women that helped me up front at the desk were very nice!!

Front bumper looks brand new

Both ladies at the front desk that helped me were very nice

Kaylee (Kia owner) reviewed 8/7/26

Jasonet (Honda owner) reviewed 8/6/26

Kyle (Chevrolet owner) reviewed 8/6/26

Yoaniris (Toyota owner) reviewed 8/6/26

Johnny (Volkswagen owner) reviewed 8/3/26

Dorothy (Buick owner) reviewed 8/3/26

Thank you for the amazing job

Very good service

Isaiah (Jeep owner) reviewed 8/2/26

Anita (Dodge owner) reviewed 8/1/26

I chose Caliber after my 1st repair because Alex made such a wonderful impression on me with her professionalism & expertise!!! Faith is pretty awesome too!!!

David (Dodge owner) reviewed 7/31/26

miss jennifer was on top of the repairs from day one. all staff that i spoke with were very couteous and helpful, very professional team here in spring lake. excellent job, y’all, spot on, couldn,t be any happier

Mark (Kia owner) reviewed 7/31/26

I wanted to thank Jennifer for her patients and understanding. She went above and beyond to ensure I was taken care of and also I helped me to identify a fix for my car that was separate from anything accident related. Thank you

Brandon (Ford owner) reviewed 7/31/26

Hally (Jeep owner) reviewed 7/30/26

Autumn (Ford owner) reviewed 7/30/26

I’d recommend anyone who needs collision work to come here. The staff is very friendly and answers all our questions reliably.

Anthony (RAM owner) reviewed 7/29/26

work was done very well and in a timely fashion I am very satisfied with the results

Lennox (Nissan owner) reviewed 7/27/26

Lymari (Jeep owner) reviewed 7/27/26

Kaleb (Toyota owner) reviewed 7/24/26

Everything about my experience was extraordinary. Everyone was polite and friendly. When Jen, the person who inspected my car, came to me she was very respectful when she was inspecting the damages. And it only took a week to get my car fixed. When I inspected after the repair it looked like it was brand new. Very satisfactory work.

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view more shops in: Spring Lake | 28390

Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Caliber - Spring Lake

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Spring Lake

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (479)

388 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?