Caliber - Spring Lake
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Stephanie my advisor and various front desk staff were amazing throughout the entire process. They made things seamless and stress free!! Cannot thank them and Caliber Collision enough
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Faith is very professional and approachable. Wonderful customer service. Alex truly a personable and knowledgeable mechanic. Thanks again Scott for your assistance too. I commend each one of you for the remarkable service each of you provided. Im glad USAA recommended you. I highly recommend motorist to use your services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex was very helpful with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex was very helpful with the repair.
Customer Service - 5.0/5.0 -
Alex was very helpful with the repair.
Returned Clean
Likely to Recommend - 5.0/5.0 -
This will be my to go shop from now on. Really great service
Repair Quality - 5.0/5.0 -
Amazing quality, Alex did an outstanding job
Customer Service - 5.0/5.0 -
1000/10! I was kept updated by the technician Alex regularly, she definitely set really high standards. Give her a raise please she truly deserves it
Returned Clean
My Experience - 5.0/5.0 -
Jennifer Ward is a consummate professional who handled our questions and concerns with attention and detail. Her vast knowledge, experience and professionalism put our minds at ease moving forward with Caliber. Her communication with us throughout the repair process from start to finish was exemplary. My experience with Jennifer Ward at Caliber was top notch, and I will be referring anyone I come across needing repairs to Caliber Collision in Spring Lake, NC because of her and the excellent repair work done by the technicians. Thank-you again for a wonderful experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very nice and professional. Communication was perfect with text messages with status through the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jennifer was very friendly, courteous, professional, and helpful! She took an inconvenient, normally unpleasant, and difficult situation and made it very easy and pleasant. The repair work was top-notch and the vehicle looks as if it were brand new again! Excellent job to everyone involved! Can’t forget to mention the receptionist, she was always friendly and very helpful! Thank you Caliber Collision!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0 -
Jennifer was amazing! The receptionist was awesome as well!
My Experience - 5.0/5.0 -
They did a great job on my car they kept me updated on everything that was happening And I will recommend people to come check yall out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work on my car is amazing thank you so much
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You guys did amazing 10 out of 10 will always recommend you guys !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love love love how yall fixed him up even tho lowkey wished the other light was fixed but i get it their insurance wanted only the side they was messed up fixed but i appreciate yall did a wonderful job.God forbid but if this happens again im who to go to or if it happens to people ik definitely would recommend yall made dex look brand new !
Customer Service - 5.0/5.0 -
They were all wonderful communication was great and told me everything i should do !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
There was chipped paint on the top crease of the bumper and couldn’t replace the bottom air vent on the passenger side. Other than that everything was perfect.