Caliber - Spring Lake

4.9 (501reviews)
98%
1010 N Bragg Blvd,  Spring Lake,  NC  28390

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (501)

My Experience

I’m very impressed by the professionalism of this establishment. They were thorough with what exactly would happen and updated me continuously throughout the process! Great job guys!

My Experience

Quick, GREAT customer service, professional

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Smooth operation

Customer Service

Fantastic

My Experience

I previously had a terrible experience at another Caliber location in San Antonio, but this location was the complete opposite—truly 150% different. The team here is outstanding. Every individual I interacted with was extremely professional, genuinely cared about my experience, and went above and beyond to ensure everything was handled properly. The general manager personally gave up much of his lunch break to make sure my needs were met, which speaks volumes about his leadership and dedication. He should absolutely be considered for promotion. The rest of the team also deserves recognition for their integrity, professionalism, and authentic empathy—qualities that are rare to find in business today. I cannot say enough about the positive experience I had here. This location sets the standard for what customer service should be.

My Experience

My Experience

I had a great experience! Scott got back to me in a timely manner and kept me updated throught the entire process! Thank you!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Repair Quality

Took a while but I understand it was mostly the insurance

Customer Service

Kept me updated and was very pleasant

Returned Clean

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Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Scott was very professional and courteous to any of the question I had. Give him a raise

Returned Clean

My Experience

I was privileged to take my truck to the Spring Lake location. The customer service was extremely satisfactory. The notifications on my vehicles was completely detailed and very informative from a time I walked into the spring Lake location to the time I receive my keys. I was extremely satisfied thank Caliper Collision.

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Repair Quality

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Absolutely. Best service I’ve received in a while!

Repair Quality

Scott was outstanding, it was timely and my car looks better than ever! Hard-working and respectful!

Customer Service

Stellar! Scott was outstanding and very kind/responsive.

Returned Clean

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Repair Quality

Customer Service

My Experience

Excellent job

My Experience

Excellent customer service. Communication was phenomenal. The repairs looked great. I felt valued

Likely to Recommend

10/10 recommendation.

Repair Quality

High quality customer service. Phenomenal communication and service.

Customer Service

Phenomenal. Exceeded expectations.

Returned Clean