Caliber - Spring Lake
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
My car looks brand new again. The repairs were done in a very timely manner as well.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them to anyone in need of their services and I will definitely come back if I'm in need of their services in the future.
Repair Quality - 5.0/5.0 -
My car looks like it's brand new again. The work was done quickly and the team kept me informed along the way.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication! I always knew what was happening to my car. Worked with insurance with no chaos or frustration. Car looks great.
Customer Service - 5.0/5.0 -
Perfect!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for staying in touch and doing such a professional job on my car !! Great service and communication !!
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
Highly satisfied very professional and excellent communication and customer service !!
Customer Service - 5.0/5.0 -
Excellent!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs were done in a timely manner. Office people were great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rhonda was great, keep me updated on the progress of the repair. Car looks like new. Thank You. Dale
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Great experience, car looks good. Rhonda was awesome
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
The whole debacle began and continued terribly. I waited over a month for my car to be ready. I would reach out and ask for updates on my car and would get the bare minimum responses from Rhonda. Getting an update from her felt like pulling teeth. It wasn’t until I reached out to my insurance company talking about how long it was taking, they reaching out with no response, and then me reaching out to customer service for caliber collision that I got a call from the general manager, Dylan. He apologized and gave me a full update and stated he personally was not sure what was taking so long. He got the entire car together in a week (after waiting a month). He really went above to make things right. I greatly appreciate Dylan’s customer service and communication.
Customer Service - 2.5/5.0 -
A 10 for Dylan and 3 for Rhonda.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They was so very professional kept me updated on the status of my care and let me know what was going on each step of the way and my 2024 Outlander looks like a brand new car again
Likely to Recommend - 5.0/5.0 -
Awesome
Repair Quality - 5.0/5.0 -
They did and awesome job made my Outlander look brand new
Customer Service - 5.0/5.0 -
Awesome job
Returned Clean
My Experience - 5.0/5.0 -
My experience was courteous and professional. It took longer than I expected due to the holidays and parts being delayed, but I was satisfied with how my car looked when I picked it up.