Caliber - Spring Lake

4.9 (493reviews)
98%
1010 N Bragg Blvd,  Spring Lake,  NC  28390

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (493)

Likely to Recommend

Repair Quality

Jennifer and team did great work great follow up really helped!

Customer Service

Very helpful

Returned Clean

My Experience

The repair looks amazing, thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone did very well and I really appreciated getting updates regularly

Likely to Recommend

Repair Quality

Customer Service

My Experience

Beautiful work on my car. Service was excellent

Likely to Recommend

Repair Quality

Beautiful work. Great service!

Customer Service

Great service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the continuous status communication via text and the transparency of the repair process. My car looks and works great.

Likely to Recommend

Repair Quality

The work was done well and the car looks great. One of the tires has a slow leak however

Customer Service

Helpful communication each time I needed information

Returned Clean

My Experience

We are extremely please with the customer service we received from the very start of the repair process on our SUV. Our initial contact was with Missy Royal, who always provides great customer service, as well as Faith Worthington, who also goes above and beyond to assist with any questions we had. Once our claim had been processed and sent to Caliber, our Service Advisor was Alex Kioshi. She introduced herself, was all smiles, very professional, and answered all our questions. During the repair process, she kept us updated on the status during each step of the process. We are so pleased with her customer service and the job that caliber did on the repair of our SUV. Thank you! Allen and Angie Fritzsching

My Experience

Overall experience was amazing. Starting to end, it was nothing but professional, I was getting an update throughout the entire process. Alex Kioshi was my representative, and she was absolutely the best. I am very happy with the outcome and the service.

Likely to Recommend

It was most professional auto place I have been. Definitely recommending to others.

Repair Quality

It was nothing but professional through out the process. Especially, Alex gave me an update every single update, which I really appreciated!

Customer Service

Alex gave me an update every single time, answered every question I asked professionally.

Returned Clean

My Experience

Extremely quick, thorough, detailed work with quality in mind.

Likely to Recommend

Repair Quality

Extremely quick work that doesn't skip on quality

Customer Service

Let me know things they didn't need to disclose

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Excellent service. Well informed during entire process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Alex was amazing and kept me updated every step of the way! The staff were very quick and did a great job restoring my truck.

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Repair Quality

Customer Service

My Experience

Excellent customer service.

Likely to Recommend

Repair Quality

It took too long for the repairs.

Customer Service

I received excellent customer service.

My Experience

Jennifer kept me undated on everything I really do appreciate that. They did a great job

Likely to Recommend

Repair Quality

Jennifer was really great and hello alot

Customer Service

Returned Clean

My Experience

Everyone was delightfully helpful

Likely to Recommend

Repair Quality

Everyone on the team was incredibly helpful and professional

Customer Service

Returned Clean

My Experience

Jennifer Ward was the absolute best! We are so grateful for her help with the repair of our Jeep. She kept us constantly informed about the status of the repair. She was very informative about the whole process. And she is incredibly friendly and easy to talk to. She is a gem! Thank you Jennifer!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jennifer W. Was outstanding with my truck repair and was really on top of things

Likely to Recommend

Repair Quality

Customer Service

Returned Clean