Caliber - Springfield - East
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very informative through the whole process. Was fixed within 2 weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did a wonderful job thank you
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Everything about my interaction with caliber was professional and precise. Quality work. Quality control. Extra effort. Everything was great!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I initially needed body work and it’s all good. Then I needed to get new engine. First time I took car in highway I tried to accelerate and it did a hickup and engine light came on and seems as power isn’t there. Very slow to get up to speed. O do wan to have this looked at. Seems like power slow too cone and making air escaping sounds.
Customer Service - 4.5/5.0 -
Also when wheel wales not on correct. The screws seem like not lined up and looks like it’s gonna pop off
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quality and expedient work as always
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team at Caliber was heaven sent they treated me with dignity and respect! Everyone was friendly and kind..My experience was great! I was updated with each step of repairing my car and when I received ny car back it was cleaned and looked brand new! I highly recommend Caliber to anyone needing body work services done to their vehicle!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very satisfied! Great communication throughout the process. Loved how you detail cleaned the car for me! That was awesome - thank you! Everything looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys were awesome. Great communication and great service. Thank you!
Customer Service - 5.0/5.0 -
Great customer service - the updates were helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff pleasant and helpful.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You all are awesome, thank you! 🤗
My Experience - 5.0/5.0 -
The repairs looked really good. The staff was wonderful and kept me updated throughout the entire process.
Likely to Recommend - 5.0/5.0 -
My father recommended Caliber to me and I will also recommend you to other friends and family.
Repair Quality - 5.0/5.0 -
The car looks really good. Didn’t see any concerns during the walk through.
Customer Service - 5.0/5.0 -
Everyone that we came into contact with was extremely pleasant and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0 -
See previous comment.
Repair Quality - 5.0/5.0 -
We were very well pleased with the service/repairs and receiving the text messages updating us on the progress of repairs. This is the first time, we have used Caliber. We will be recommending Caliber to our friends.
Customer Service - 5.0/5.0 -
See previous comment.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work completed in a very timely manner
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A fairly hassle-free experience. Thanks!