Caliber - Springfield - North
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Rear view mirror was taken off during the theft and it was not replaced as well as having 2 keys one to unlock the doors and one to start the car. The key should have been calibrated to be one key for doors and ignition
Customer Service - 1.5/5.0 -
Never updated didn’t know what location the car was at
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Fixed my bumper but broke my seatbelt. Seatbelt was broke when i got my truck back, not very happy about that . But what can i do 🤷🏽♀️
Customer Service - 1.0/5.0 -
When i got my truck back. My seatbelt was broke. When i put it in it worked . Im not happy about that . But what can i do .
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All the staff was great very professional and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome job repairing my car. I was very satisfied. I appreciate how I was contacted with updates of the process as well. They were wonderful!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a fantastic job!
Customer Service - 5.0/5.0 -
Everyone was friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very satisfied with the out come of the work and labor done on our vehicle .
Repair Quality - 5.0/5.0 -
Great staff , stayed in contact with us on the status of our vehicle and we were very satisfied with the work that was done on our car very professional I would highly recommend them outstanding work Thank you.
Customer Service - 5.0/5.0 -
Great staff , very satisfied with there work would highly recommend them professional staff , professional work kept us up to date with the status of our vehicle thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Nice job, done in a timely manner
Customer Service - 5.0/5.0 -
Very pleasant
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
When I took the truck up to get fixed I notified the lady that was at the front desk who came out to look at the truck that it was a dent above On the wheel, well close to the gas tank, and I let her know that that dent came from that accident. Because it popped the gas tank door open and that dent was not fixed on the truck.
Customer Service - 4.5/5.0 -
I feel like I told her the problems with the truck, but that information didn't get passed on i
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a good job of keeping me informed throughout the process and my car looks great. No complaints.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Blinker not working on new headlight. Daughter has spoken with manager. I was told part would be ordered.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The shop quickly fixed my temperature sensor and got my AC and heater functioning again. It took just a couple of hours. Good work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great people to work with
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Didn't check if everything was completed correctly.
Repair Quality - 2.0/5.0 -
They should have checked to see if everything was corrected. Found some things wrong had to go back for repairs