Caliber - Springfield - North
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Nice work
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Nice job, done in a timely manner
Customer Service - 5.0/5.0 -
Very pleasant
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
When I took the truck up to get fixed I notified the lady that was at the front desk who came out to look at the truck that it was a dent above On the wheel, well close to the gas tank, and I let her know that that dent came from that accident. Because it popped the gas tank door open and that dent was not fixed on the truck.
Customer Service - 4.5/5.0 -
I feel like I told her the problems with the truck, but that information didn't get passed on i
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did a good job of keeping me informed throughout the process and my car looks great. No complaints.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Blinker not working on new headlight. Daughter has spoken with manager. I was told part would be ordered.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The shop quickly fixed my temperature sensor and got my AC and heater functioning again. It took just a couple of hours. Good work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great people to work with
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Didn't check if everything was completed correctly.
Repair Quality - 2.0/5.0 -
They should have checked to see if everything was corrected. Found some things wrong had to go back for repairs
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone here is incredibly professional and I’d recommend Caliber to anyone!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Service was great, except that I had to take the car back the day after I got it. The bumper was not fully attached.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Definitely satisfied
Customer Service - 5.0/5.0 -
Definitely satisfied
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Communication was very inconsistent
Customer Service - 2.5/5.0 -
Communication was inconsistent