Caliber - Springfield - North

4.8 (593reviews)
97%
1901 N Dirksen Pkwy,  Springfield,  IL  62702

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (593)

My Experience

Nice work

Likely to Recommend

Repair Quality

Nice job, done in a timely manner

Customer Service

Very pleasant

Likely to Recommend

Repair Quality

When I took the truck up to get fixed I notified the lady that was at the front desk who came out to look at the truck that it was a dent above On the wheel, well close to the gas tank, and I let her know that that dent came from that accident. Because it popped the gas tank door open and that dent was not fixed on the truck.

Customer Service

I feel like I told her the problems with the truck, but that information didn't get passed on i

Returned Clean

Likely to Recommend

Repair Quality

Caliber did a good job of keeping me informed throughout the process and my car looks great. No complaints.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Blinker not working on new headlight. Daughter has spoken with manager. I was told part would be ordered.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The shop quickly fixed my temperature sensor and got my AC and heater functioning again. It took just a couple of hours. Good work.

Customer Service

Likely to Recommend

Repair Quality

great people to work with

Customer Service

Likely to Recommend

Didn't check if everything was completed correctly.

Repair Quality

They should have checked to see if everything was corrected. Found some things wrong had to go back for repairs

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Job well done

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone here is incredibly professional and I’d recommend Caliber to anyone!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service was great, except that I had to take the car back the day after I got it. The bumper was not fully attached.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Definitely satisfied

Customer Service

Definitely satisfied

Returned Clean

Likely to Recommend

Repair Quality

Communication was very inconsistent

Customer Service

Communication was inconsistent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean