Caliber - Springfield - East

4.8 (2,427reviews)
96%
3117 Wide Track Dr,  Springfield,  IL  62703

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,427)

Likely to Recommend

Repair Quality

Staff were terrific and my vehicle looks great

Customer Service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks better than it did before my accident

Customer Service

Communicated 100% of time.

My Experience

Great job! It looks as good as new!

My Experience

I am very impressed w the quality of work, great customer service ,expertise, knowledge , getting repair in timely fashion even day earlier. It was really tough time for me cuz got in two car accids in one week both not my fault and u made it so much better for me to deal w it all by fixing my suv and making it all perfect again!!! I appreciate it so much and thank you for doing excellent job !! I highly recommended ur business to friends family and coworkers today and posted review for you .

Likely to Recommend

Recommended to coworkers family and friends.highly recommend #1 collision repair in town .very happy and pleased with work they did on my vehicle

Repair Quality

Met my expectations and more

Customer Service

Responsive frequents texts for updates

Returned Clean

My Experience

I appreciate the great communication throughout the process... the friendliness of the all the staff that I personally dealt with and the quality of the repair seems to be spot on

My Experience

Everyone I came in contact was so very nice and helpful. I was impressed with how I was kept up to date with the repair progress. Not just by text messages but by actual phone calls. Thank you all for your professionalism and your kindness. Susan Ferguson

Likely to Recommend

They do good work.

Repair Quality

The car looks as good as new.

Customer Service

Everyone was so nice and I really appreciated being kept informed about the progress of the repair.

My Experience

Excellent work and I was kept informed of the progress on my jeep along the way which I liked.

Likely to Recommend

Repair Quality

Very professional company that delivered on their work well before the estimated date of my car being returned. I will only be using this company for any repairs ever needed

Customer Service

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Repair Quality

Customer Service

My Experience

Great job! Sean Dickerson was fantastic!

Likely to Recommend

Repair Quality

Body work and the paint job were excellent. Sean Dickerson is a master painter.

Customer Service

Returned Clean

Likely to Recommend

I would highly recommend Caliber Collision to family and friends.

Repair Quality

VERY professional, courteous, organized. They made getting my car repaired easy for me.

Customer Service

Sincere, courteous and paid attention to my concerns.

Returned Clean

My Experience

My car looks great! I appreciated you detailing it as well; and was very impressed with the fast service snd the updates on the status! Thank you for your outstanding service and the quality work performed!

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

I appreciate the quick turnaround time on repairing or Honda pilot

Customer Service

Returned Clean

My Experience

I think your staff and technicians did an amazing job from start to finish. My truck looks incredible. Brady is an amazing guy to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I want to thank the team for keeping me advised constantly on status and updates to the repair. Not only is the work top notch, but done ahead of time…..Thank you!

Likely to Recommend

Repair Quality

Job well done!

Customer Service

Excellent service!