Caliber - Springfield - East
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would feel very comfortable recommending them.
Repair Quality - 5.0/5.0 -
The car looks like new. We have no issues with the quality of the work.
Customer Service - 5.0/5.0 -
The staff were wonderful to work with. With the delays because of parts they kept us informed and only had us bring the car in when they knew the parts were available. They communicated with us clearly, kept us informed throughout the process and were easily accessible when I had a question. Wonderful customer service overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The van looks fantastic. The lines of communication were excellent. I was informed every step of the way. Mitch was great to work with and the Caliber Team brought the repairs in over a week AHEAD of schedule. I could not be happier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The updates during the time my truck was at the shop we’re valuable. Mitch was friendly during the first visit.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Finished early - looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Haven’t really seen it in the daytime
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Communication could have been better. I contacted them twice to see if it would be completed on the estimated date.
My Experience - 5.0/5.0 -
I was pleased with the work, I was pleased with how Mitch performed his inspection, I was pleased with the greeting I got as I entered the door, I was pleased with the calls to keep me informed. Thank you very much for your service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mitch was very pleasant to work with and the text updates were welcomed Thanks
My Experience - 5.0/5.0 -
As expected, Caliber’s service, communication, workmanship, and cleanliness of our vehicle were all excellent! We are very satisfied and will not hesitate to use Caliber in the future.
Likely to Recommend - 5.0/5.0 -
I have already referred several friends to Caliber.
Repair Quality - 5.0/5.0 -
The team at Caliber is known for quality and they lived up to all expectations.
Customer Service - 5.0/5.0 -
From the initial contact to delivery of my completed vehicle, everybody was friendly and helpful.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Really don’t have a lot to say except for everyone was excellent thank you so much for all the hard work you did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Y’all were excellent. Thank you for keeping me updated on everything.