Caliber - Springfield - East
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Communication hiccup discussed with them
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every employee I came in contact with in person or on the phone had the same level o customer service and appearance. The building was immaculate. I appreciated all of the help with the rental car.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brady and Morgan were both great to work with
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0 -
I have no issues with the quality of the work completed… however the repairs have not yet been completed in their entirety. We are still waiting for a piece to the headlight to stop internal condensation.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Car repair looks great and your entire staff was super friendly and helpful. I’ve always found your team easy to work with and repairs are always performed in a timely manner with no issues. I’ve had several cars repaired at your location over the years and will continue to use you in the future should the need arise. Thanks! Gary
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision kept me updated during the repair of my vehicle. Thank you Mitch and Kim. Everyone was very kind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Mitch and Kim, you were very kind and helpful
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
Right now unlikely, as my problem is unresolved, still.
Repair Quality - 0.5/5.0 -
My bumper is falling off of my Lexus (after repairs)
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Liked being kept up to date on how work was progressing. Managers seemed very professional and informative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was beyond satisfied with the experience I had with your team. Everyone was extremely polite, professional and knowledgeable. Great company and great people!! Thank you all for your help!
My Experience - 5.0/5.0 -
From what I can tell the area that was repaired looks brand new. Our vehicle was also ready 2 days sooner than the original estimated completion date.
My Experience - 5.0/5.0 -
Your company gave great service and I would recommend your company to anyone. The friendly staff was great! Your company was very accommodating !