Caliber - Springfield - East

4.8 (2,427reviews)
96%
3117 Wide Track Dr,  Springfield,  IL  62703

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,427)

My Experience

Thank you! Looks great!!!

My Experience

Keep doing what you’re doing! My car was ready a day & a half early. It looks great! You made everything easy.

Likely to Recommend

Repair Quality

Caliber Collision did a great job repairing my bumper. They also inspected the under captor make sure there was no hidden damage. They got it done earlier than expected. To top it off, my car was spotless both inside and out! That’s why my husband & I keep coming back to them whenever we have any damage!

Customer Service

I got regular text messages keeping me updated on the status of my repair.

Returned Clean

Likely to Recommend

Repair Quality

Parking sensors are having issues. Not part of the repair, but when vehicle was pick up, the battery was dead, and both back tires were extremely low pressure.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repairs made look as good, if not better, than prior to hitting the deer. Thank you!

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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My Experience

Job well done in timely manner

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Everyone was very helpful through the process

My Experience

Great job! Completed sooner than expected!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I've used them multiple times and have recommended them already in the past

Repair Quality

They were quick, professional, and did great work.

Customer Service

They were very professional and easy to work with

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

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Everything came out fine & great

Repair Quality

They did excellent work we are 100% satisfied

Customer Service

My Experience

Looks showroom fantastic! Was able to get the job done quickly and before expected completion date. Thank you!!!

Likely to Recommend

Best shop around!! The Best!!

Repair Quality

Very Professional from my first interaction until I picked up my vehicle after completion. And due to an issue on my side, they were able to get my vehicle in sooner that initially agreed upon. They were just GREAT from start to finish!! Thrilled with how my car looks now - literally showroom perfect!! Thank you to all who were involved!! 100% 5 Star Service!!!!

Customer Service

Knowledgeable and Professional!!

Returned Clean

Likely to Recommend

Okay

Repair Quality

Okay

Customer Service

Okay

Returned Clean

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Repair Quality

Incredibly fast help and looks as good as new. They were quick and responsive. We have had a couple of weird things since but hopefully those are resolved now as well. Thank you for great service!

Customer Service

Great to work with!

My Experience

You guys were excellent. Outstanding staff providing quality updates. The work on the car was perfect.

Likely to Recommend

People will hear how great Caliber is.

Repair Quality

Toyota Corolla looked like I was picking up a brand new car. I got a little teary eyed by the look of it. Tears of Joy

Customer Service

Fast and personable service.

Returned Clean

My Experience

You did a great job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very communicative the entire process

Customer Service